Systems Analyst

Description

Hourigan is the go-to fully integrated construction management and development firm when it comes to managing complex projects and delivering them to the highest standards. Our portfolio is filled with many success stories, but we’re most proud of the strong relationships we have built and continue to grow. We’re focused on establishing solid partnerships that are based on collaboration, trust, and respect. Our team approaches each moment with our shared values—lead forward, serve with integrity, and never disappoint—in mind. If you have a collaborative mindset, crave to make a difference, and want to elevate your career, we have a place for you.

We have an opening for a Systems Analyst to join our team. This role handles ensuring the availability, performance, and security of all Hourigan systems as well as managing technical support for our employees. As a part of the Information Technology team, you will work collaboratively and be expected to complete projects within budget and scheduling restraints.
 

Essential Duties and Responsibilities:

• Provide Tier 1 support for currently deployed and newly issued IT assets including installing, configuring, diagnosing, repairing, maintaining, and upgrading all hardware and software, while ensuring optimal performance, whether onsite or via telephone, email and/or remote desktop connection.
• Administer Microsoft Entra ID (formerly Active Directory), including user account creation and removal, as well as the creation and modification of security groups.
• Handle Microsoft Office 365 administration tasks, such as adding and removing licenses and providing application support.
• Manage Microsoft Defender to ensure cybersecurity compliance by monitoring and hardening endpoints and implementing robust security policies and procedures.
• Set up, monitor, and maintain cloud resources within Microsoft Azure.

Qualifications and Experience:

• Bachelor’s degree in information systems or related field or equivalent combination of education and experience.
• 1-2 years of proven experience troubleshooting and resolving Windows operating system and Microsoft Office issues.
• Certifications including MCSA, CompTIAA , CompTIA Network and Certified Systems Engineering Professional (CSEP), a plus.
• Familiarity with administration of Microsoft Azure and Office 365 needed.
• Sound understanding of computer systems (hardware/software) and networks.
• Firsthand experience working in an IT service desk environment; using an ITSM tool to create, update and manage tickets with precision and diligence.
• Outstanding analytical and problem-solving abilities.
• Customer-oriented, enthusiastic, courteous, assertive and motivated to take ownership of problem resolution.
• Excellent time-management and organizational skills.
• Skilled at explaining technical information to a non-technical audience.
• Be available to support after hours work as needed.
• Some travel required to Hourigan job sites and/or Hourigan offices.

We offer our full-time employees a competitive benefits package including, but not limited to: medical, dental, vision, and life insurances, short-term and long-term disability, 401k employer match, and paid time off.

The summary of essential duties and responsibilities listed above is not intended to cover all possible job duties and is subject to change at our discretion.

Hourigan is an Equal Opportunity/Affirmative Action employer. All qualified applications will receive consideration for employment without regard to race, color, religion, gender, age, national origin, disability, sexual orientation, gender identity or expression, genetic information, marital or family status, amnesty or protected military or veterans’ status in accordance with applicable federal, state, and local laws.