What are the responsibilities and job description for the Bilingual Receptionist position at Hourigan, Kluger & Quinn?
Job Summary
HKQ Law is seeking a friendly, organized, and professional Bilingual Receptionist to join our team.
As the first point of contact for the firm, you will welcome clients and visitors, answer incoming phone calls, and assist with daily office responsibilities. The ideal candidate communicates clearly in both English and Spanish and treats every client with patience, respect, and compassion.
Key Responsibilities
• Greet clients, visitors, and vendors and direct them to the appropriate team member.
• Answer, screen, and forward incoming phone calls in English and Spanish.
• Communicate professionally and compassionately with current and prospective clients.
• Take accurate messages and provide basic information about the firm.
• Sort and distribute daily mail, packages, and office deliveries.
• Perform basic data entry, filing, copying, scanning, and general office work.
• Maintain an organized and welcoming reception area.
• Support attorneys and staff with administrative tasks as needed.
Qualifications and Requirements
• High school diploma or equivalent.
• Bilingual in English and Spanish.
• Strong verbal and written communication skills.
• Friendly, professional, and compassionate attitude.
• Basic computer and data-entry skills.
• Ability to protect confidential client and firm information.
• Reliable, punctual, organized, and attentive to detail.
• Ability to manage multiple tasks in a busy professional office.
• Previous receptionist, customer service, or administrative experience is preferred.
About HKQ Law
Hourigan, Kluger & Quinn, also known as HKQ Law, has served Northeastern Pennsylvania since the 1940s. The firm represents individuals, families, and businesses in personal injury, business law, property law, and estate planning matters.
HKQ Law follows one clear promise: “No One Will Work Harder For You®.” Our team values integrity, preparation, exceptional client service, community involvement, and a strong commitment to achieving the best possible results for every client.