What are the responsibilities and job description for the Hounds Town Shift Leader position at Hounds Town Atlanta - Smyrna?
Benefits:
- Employee discounts
- Opportunity for advancement
- Training & development
A Dog Daycare Shift Leader plays a crucial role in overseeing daily operations, ensuring smooth workflow, and maintaining a safe and engaging environment for dogs and staff.
Responsibilities:
- Supervise daily operations of the daycare, ensuring staff follows protocols for dog safety, cleanliness, and customer service.
- Monitor dog behavior and intervene when necessary to maintain a safe play environment.
- Train and support staff, providing guidance on handling dogs, customer interactions, and daycare procedures.
- Communicate with pet parents, addressing concerns, providing updates, and ensuring excellent customer service.
- Manage scheduling for daycare activities, including feeding, medication administration, and playgroup assignments.
- Ensure facility cleanliness, following sanitation protocols to maintain a hygienic environment.
- Handle administrative tasks, such as check-ins, payments, and record-keeping.
- Open or close the facility, depending on shift responsibilities. (AM and PM)
- Must be able to work weekends and holidays
- Minimum 25 hrs per week
- Must be able to be on call for operations
Qualifications:
- Experience in dog daycare, pet care, or animal handling.
- Leadership skills with the ability to manage a team effectively.
- Strong communication and customer service skills.
- Knowledge of dog behavior and safety protocols.
- Ability to multitask and work in a fast-paced environment.
- Pursing bachelors or post graduate
- Client relations