What are the responsibilities and job description for the Fitness Sales Associate / Assistant GM position at HOTWORX Monkey Junction?
We’re looking for a driven, detail-oriented individual who is eager to grow their sales skills while taking on a leadership-style role in daily studio operations. This position is ideal for someone who thrives in a fast-paced environment, enjoys both sales and organization, and wants to play a key role in the success of the studio.
This is more than a typical sales role. You’ll help lead the day-to-day experience during mid/day shifts, ensuring smooth operations, strong customer relationships, and consistent sales performance.
MUST HAVE sales experience.
Job Overview
We are seeking a motivated and customer-focused Sales & Operations Associate to join our team. This role blends sales, customer service, and operational responsibility. You will be a key point of contact in the studio, helping manage daily flow, supporting members, and driving revenue.
If you are highly organized, proactive, and passionate about fitness, sales, and delivering an exceptional experience, we want to hear from you!
Responsibilities
- Lead day-to-day studio operations during assigned shifts, ensuring everything runs smoothly and efficiently
- Conduct tours, build rapport with prospects, and confidently recommend memberships based on client needs
- Maintain a strong focus on sales performance, including in-person and phone-based outreach
- Execute and track warm lead follow-up; must be comfortable making outbound calls daily
- Operate POS system accurately for memberships, retail, and transactions
- Handle cash and credit transactions with attention to detail
- Maintain studio cleanliness, organization, and overall presentation standards
- Support scheduling, member check-ins, and general administrative tasks
- Assist with social media content and basic marketing efforts (Canva, promotions, etc.)
- Provide top-tier customer service by resolving questions and concerns quickly and professionally
- Collaborate with the team to hit sales goals and maintain a positive, high-energy culture
Requirements
- Proven sales experience is required (fitness or retail preferred)
- Strong organizational skills and attention to detail
- Comfortable taking initiative and handling responsibilities independently
- Experience with POS systems and customer management tools preferred
- Confident in both in-person and phone sales
- Excellent communication skills with a strong customer-first mindset
- Comfortable working in a fast-paced, high-energy environment
- Availability for mid/day shifts, plus evenings (until 8PM) and weekends (9AM–2PM) as needed
- Comfortable using social media and basic design tools for marketing
Compensation
- Starting at $15/hour uncapped commission
- Monthly commission ranges from $100–$1000 based on performance
Job Type: Part-time
Pay: From $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
Experience:
- Sales: 1 year (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Preferred)
Work Location: In person