What are the responsibilities and job description for the Part Time - Trainer/Sales Associate (Fitness Studio) position at HOTWORX Marietta, GA (East Cobb)?
Trainer Sales Associate Mission: To provide superior customer service, drive traffic into the location, continually increase the membership base, and focus on the retention of current members.
TSA In Studio Work Hours: Hours vary week to week. Studio staffed hours are Monday-Thursday 11 am-8 pm, Friday 9 am-6 pm, Saturday 11 am-4 pm, Closed Sundays. There will often be promotional events outside the studio. Looking for someone who can work during the week, 11 am - 4 pm.
Responsibilities
- Provide excellent customer service by assisting customers with their inquiries and purchases
- Utilize a point-of-sale (POS) system to process transactions accurately and efficiently
- Maintain knowledge of current promotions, sales, and company policies
- Assist in merchandising and restocking products on the sales floor
- Build and maintain relationships with customers to ensure repeat business
- Meet or exceed sales goals regularly
- Demonstrate product knowledge and effectively communicate features and benefits to customers
- Handle customer complaints or concerns in a professional and timely manner
- Collaborate with team members to achieve overall store objectives
- Perform the less exciting duties with positivity, such as cleaning and keeping the equipment in tidy order
Qualifications
- Previous experience in retail sales or customer service preferred
- Strong communication skills, both verbal and written
- Proficient in using technology for sales purposes
- Excellent time management and organizational skills
- Ability to work well in a fast-paced environment
- Basic understanding of retail math for cash handling purposes
Base wage is $11.50 per hour bonuses and commission, which should be substantial and are based on sales. Benefits are not available at this time. Flexible schedule and discounts on retail and free membership to our HOTWORX studio.
Salary : $12