What are the responsibilities and job description for the Transport Engineer position at Hotwire Communications Ltd?
ESSENTIAL FUNCTIONS:
For over two decades, Hotwire Communications has paved the way in fiber optic telecommunications, offering high-speed internet, cable, phone, and security services to our partners. As we expand nationwide, we are looking for innovators who are passionate about technology and serving their community. And since our employees care about their work, we make sure we take care of them with:
- Ability to interact with the public and other employees in a positive manner and promote a cooperative working environment.
- Ability to schedule meetings and track deadlines and other phases/milestones in a project.
- Ability to communicate, to various people, project information, such as deadlines, specifications and schedules for work.
- Ability to demonstrate strong customer service, negotiating and influencing skills.
- Ability to form and maintain effective partnerships across organizational boundaries.
- Ability to handle sensitive information and maintain absolute confidentiality.
- Ability to attend various meetings as requested with minimal advanced notice.
- Ability to thrive in a dynamic problem-solving environment.
- Ability to multi-task in a fast-paced environment.
- Excellent oral and written communications skills (including public speaking) in English.
- Consistently sets the example of professional appearance and standards of behavior.
- Coordinates several projects at the same time while prioritizing competing demands on time frames.
- High level of proficiency in Microsoft Suite applications (Word, PowerPoint, Excel, Outlook) and ability to learn tracking and project management software
- Espouses and integrates a philosophy of quality. Sets an example for change and new concepts.
- Must be self-motivated and have the ability work independently; a self-starter who is able to produce high quality work with minimal direction.
- Typically faces situations that have a variety of interpretations and require careful evaluation.
- Typically solves problems by considering courses of action within the framework of company’s goals and standards.
- Manage third-party circuit’s life cycle and colocation services. From quoting for new opportunities, to ordering, to provisioning, to renewal and circuit disconnections.
- Serve as main point of contact for 3rd party carriers to work through pricing, design, implementation, delivery and support related issues.
- Manage and coordinate all requisite documents including, signed orders, contract, MSAs, site requirements and site contact information.
- Collaborate cross-functionally with multiple departments to ensure accurate and thorough quotes and information for 3rd party clients.
- Liaises with Network Engineering to provision and disconnect new circuits.
- Identify available fiber vendors for quoting and alternatives for redundancy or circuit protection.
- Use independent judgement and discretion to negotiate pricing and to order 3rd party circuits and/or colocation services and to negotiate renewals or circuit replacements when necessary and analyze and review agreements before seeking approvals.
- Assess and recommend third party circuit options with considerations to pricing and redundancy.
- Project manage one or more aspects of a customer deployment on multiple applications, and ensure projects are completed according to contract timelines and in accordance with policies and procedures.
- Support all facets of an application from entry into systems to construction completion, including but not limited to: LIT Carrier Service, Dark Fiber, Internet Exchange Ports and IP Transit ports.
- Keep consistent and constant communication to ensure relevant teams are aware of issues that will impact project completion or cost.
- Participate in internal & external deployment meetings and interact with carrier representatives as needed.
- Other duties as required or assigned.
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Associate’s degree or equivalent work experience preferred
- Experience in telecommunication industry strongly preferred
- At least two years working in a business environment with project management and administrative experience
- Exceptional aptitude with business correspondence, telephone skills, computer expertise including research and data analysis
- Knowledge and experience in telecommunications wireless project management, asset management, fiber optics, and 3rd Party Carrier LIT services
- Knowledge of construction services: telco, power, fiber, basic construction, vendor equipment requirements
For over two decades, Hotwire Communications has paved the way in fiber optic telecommunications, offering high-speed internet, cable, phone, and security services to our partners. As we expand nationwide, we are looking for innovators who are passionate about technology and serving their community. And since our employees care about their work, we make sure we take care of them with:
- Comprehensive Healthcare/Dental/Vision Plans
- 401k Retirement Plan with Company Match
- Paid Vacation, Sick Time, and Additional Holidays
- Paid Volunteer Time
- Paid Parental Leave
- Hotwire Service Discounts
- Employee Referral Bonuses
- Exclusive Entertainment Discounts/Perks