What are the responsibilities and job description for the Headend Engineer position at Hotwire Communications Ltd?
RESPONSIBILITIES:
- Work with the engineering department on the implementation of new technologies or services.
- Design, build and maintain all structured wiring to ensure efficient data flow and organization in all company facilities.
- Create and maintain preventive maintenance and equipment replacement schedules for UPS, battery backup, power generators, HVAC, environmental sensors, and other predictive diagnostic tools.
- Monitor IPTV services and linear channels for Audio/Video quality.
- Analyze real-time and historic data from monitoring systems to proactively address issues.
- Actively monitor and support Headend Infrastructure and equipment including but not limited to Satellite receivers, encoders/transcoders, VOD Catchers, AD insertion, middleware and servers.
- Efficiently coordinate with NOC and other engineering teams to resolve technical issues and to conduct scheduled maintenances.
- Perform installation, wiring, labeling and configuration of equipment.
- Continuously develop skills to advance professionally.
- Performs other related duties as required or assigned.
- Associate’s degree in Engineering, Telecommunication, RF, and or satellite certifications or equivalent
- Minimum of 3 years related telecommunication industry or RF/satellite experience required
- Strong Head-End knowledge and computer related skills
- Understanding of IPTV, IP multicast, video codecs, and standards
- Excellent Audio/Visual observation skills to identify impairments and quality issues
- Must have active and clean, non-restrictive, state issued driver’s license in State where hired
- Computer proficiency required in Microsoft Office and Visio, with a higher level of proficiency in Excel, preferred
- Knowledge of LAN/WAN principles.
- Working knowledge of the principles in Ethernet, fiber and coax wiring
- Knowledge of DC and AC power systems and HVAC and AC systems
- We truly appreciate and value all our employees and show our appreciation by offering a wide range of benefits, including:
- Comprehensive Healthcare/Dental/Vision Plans
- 401K Retirement Plan with Company Match
- Paid Vacation, Sick Time, and Additional Holidays (including your Birthday!)
- Paid Volunteer Time
- Paid Parental Leave
- Hotwire Service Discounts – for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security service
- Employee Referral Bonuses
- Exclusive Entertainment Discounts/Perks
