What are the responsibilities and job description for the Front Desk Receptionist position at hotel?
Discovery Inn is seeking a reliable and customer-focused Front Desk Agent to join our team for the morning shift. In this role, you will be the first point of contact for guests, responsible for creating a welcoming and positive experience from check-in to check-out. Daily duties include greeting guests, managing reservations, answering phone calls, handling payments, and responding to guest inquiries or concerns in a professional and timely manner. You will also coordinate with housekeeping to ensure rooms are clean and ready, while maintaining an organized and presentable front desk area. The ideal candidate has strong communication skills, basic computer knowledge, and the ability to multitask in a fast-paced environment. Previous customer service experience is preferred, and flexibility to work weekends or holidays as needed is important. Discovery Inn offers a supportive team environment, opportunities for growth, and potential employee perks.
Job Type: Full-time
Pay: From $15.00 per hour
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Language:
- Spanish (Required)
Work Location: In person
Salary : $15