What are the responsibilities and job description for the Front Desk Agent position at Hotel Viking?
Overview
We are seeking an energetic and detail-oriented Front Desk Agent to be the welcoming face of our organization. In this vital role, you will serve as the first point of contact for visitors, clients, and team members, ensuring smooth daily operations at the front desk. Your enthusiasm, organizational skills, and technical proficiency will help create a positive and professional environment. This paid position offers an exciting opportunity to develop your administrative and customer service skills while contributing to a dynamic team.
Duties
- Greet visitors and clients warmly, providing exceptional customer support and assistance
- Manage multi-line phone systems efficiently, directing calls to appropriate departments or personnel
- Handle data entry tasks accurately using spreadsheets, Microsoft Office, Google Workspace, and other productivity software
- Maintain organized filing systems, including document management and record keeping
- Schedule appointments and manage calendars using calendar management tools for staff or medical/dental offices
- Assist with office management tasks such as supply inventory, photocopying, proofreading documents, and general clerical support
- Support client communication through phone etiquette and professional correspondence while ensuring timely responses to inquiries
Experience
- Proven experience in office management or administrative roles with a focus on front desk responsibilities
- Strong computer literacy including proficiency in Microsoft Office (Word, Excel), Google Workspace, and data entry software like QuickBooks or bookkeeping tools
- Excellent organizational skills with the ability to multitask effectively in a fast-paced environment
- Exceptional customer service skills with experience in phone communication and client interaction
- Bilingual abilities are highly valued to serve diverse client needs effectively
- Prior experience as a medical or dental receptionist or personal assistant is a plus
- Demonstrated ability to handle clerical tasks such as filing, proofreading, and managing schedules with accuracy and professionalism
Join us to be part of a vibrant team where your skills make a difference! We value dedicated professionals committed to delivering outstanding service while fostering a positive work environment.
Pay: $22.00 per hour
Work Location: In person
Salary : $22