Housekeeping Lead

Housekeeping Lead

The Housekeeping Lead is responsible for assisting in the successful operation of the housekeeping operations. Duties include, but are not limited to: inspecting rooms, cleaning rooms, cleaning public areas, stripping rooms, assisting and training room attendants, running laundry, and enforcing the hotel’s standard operating procedures. The Housekeeping Lead will assist where necessary, and perform room attendant, houseperson, and laundry duties as needed housekeeping department.

SCHEDULING

The Housekeeping Lead’s is expected to have consistent availability to work weekends to support operations.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

PRIMARY RESPONSIBILITIES

• Reports directly to the Housekeeping Supervisor and Operations Supervisor
• Inspects guest rooms and public areas daily to ensure quality standards and consistency.
• Works with housekeepers to ensure guest room status is communicated to Front Desk in a timely and efficient manner.
• Works collaboratively with housekeepers; as well as Engineering and Front Office to continually enhance and advance the hotel’s goals and operations.
• Ensures ALL checklists are being completed, filed, and approved by a team leader.
• Motivates the staff and establishes a productive and positive work environment.
• Assists in cleaning guest rooms and public areas when necessary.
• Maintain complete knowledge of all operations department policies/service procedures.
• Ensure that cleanliness and condition of each area meets designated hotel standards and the appropriate inspections are carried out on a consistent basis. Directly contact respective personnel and relay any deficiencies that are to be corrected.
• Work with engineering to ensure that all equipment within the guest rooms are functioning properly.
• Has a flexible schedule that can work any shifts. Assists with staffing coverage in the instance of call-offs.
• Must be well organized and have excellent communication and oversight skills.
• Establishes and maintains open, collaborative relationships with employees, supervisors, and managers
• Adheres to all company Standard/Conduct policies and procedures
• Follows the company’s employee handbook for rules and regulations
• Performs all reasonable job duties as requested.

Job Requirements

• High school diploma or equivalent plus at least three (3) years of related experience or
• any equivalent combination of education and experience that provides the above skills, knowledge, or abilities.
• Strong verbal and written communication skills.
• Significant attention to detail.
• Ability to maintain confidentiality of guest information and pertinent hotel data.
• Fluency in English, both verbal and in writing. Provide legible communication.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
• Reach overhead and below the knees, including bending, twisting, pulling, & stooping.
• Stand or walk for an extended period of time.

Pay: $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Application Question(s):

• This position must have consistent availability to work weekends as well as the ability to work day shift (typically 8:30-4:30pm) and afternoon shift ( typically 12:00-8:00pm). Do you have this availability?

Work Location: In person

Salary : $18