What are the responsibilities and job description for the Director of Rooms position at Hotel Terra & Teton Mountain Lodge, a Noble House Hotel?
Description
Nestled right at the base of Jackson Hole Mountain Resort in Teton Village, a few miles from Grand Teton National Park and Yellowstone National Park, our 4-diamond hotels attract guests from around the world. Check out our top-rated restaurant, Spa and join our entrepreneurial, fun-spirited seasonal and year-round team!
The Job
As a Director of Rooms, you will oversee activities of the Front Desk, Housekeeping, Concierge and Bell staff. You will interact daily with other departments to maximize guest satisfaction. Main duties include but are not limited to:
- Closely monitor day-to-day operations.
- Adhere to staffing and budget guidelines.
- Assist in budgeting and monthly planning.
- Oversee all operational financial responsibilities.
- Ensure all service standards are met and adhered to.
- Regularly inspect public areas, guestrooms and related office and storage areas.
- Facilitate consistent quality of service to exceed guest expectations.
- Supervise performance, attendance, appearance and conduct of the rooms division staff.
The Offer
In return we offer our new Director of Rooms:
- Competitive Medical Benefits Package and 401(k).
- Competitive Wages and Flexible Schedules.
- Complimentary Fitness Center Access, Bus Pass, and Employee Shift Meal.
- Discounts at our Spas, Spur Restaurant & Bar, and Retail Stores.
- Discounts on Noble House Hotels & Resorts Room Rates.
- Discounts on Ski Passes.
- Shared Transferable Ski Pass.
- Onsite Ski-in, Ski-out, and Ski Storage.
Requirements
To be successful in Director of Rooms, you:
- Have previous hotel/resort sales experience. We look for candidates with full service hotel experience, preferable in an upscale independent hotel.
- Are dependable, organized and have a positive, can-do mindset. When things don't go as planned, your team can count on you!
- Take ownership of your tasks and feedback from your manager so you can continue to grow.
Hotel Terra and Teton Mountain Lodge is part of Noble House Hotels & Resorts: a curated collection of 20 unique hotels around the USA, distinctly unique in location and soul. Our best performers are independent thinkers, get creative and make decisions without too many corporate SOPs. They tend to be goal-oriented, financially sound, with a fair amount of grit. We look for people with high integrity and a positive, flexible mindset. Our properties are not one-size-fits-all. And neither are our people.
Sounds like you? We look forward to reviewing your resume!
