What are the responsibilities and job description for the Front Desk Associate position at Hotel Ottumwa?
Job Summary
We are seeking a dynamic and organized Front Desk Associate to be the welcoming face of our organization. In this vital role, you will manage front office operations, provide exceptional customer service, and support administrative functions to ensure smooth daily activities. Your energetic approach and attention to detail will help create a positive environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your office management skills while contributing to a professional and friendly workplace.
Responsibilities
- Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly
- Manage multi-line phone systems, directing calls efficiently and professionally using proper phone etiquette
- Handle data entry tasks accurately within various productivity software, including Microsoft Office and Google Workspace
- Maintain organized filing systems, both physical and digital, ensuring easy retrieval of documents
- Assist with clerical duties such as proofreading correspondence, managing incoming/outgoing mail, and updating records
- Provide excellent customer support by addressing inquiries, resolving issues promptly, and maintaining a positive attitude at all times
- Help with serving Cafe customers
- Help in kitchen when needed
Requirements
- Excellent customer service skills with the ability to handle multiple phone lines and communicate effectively
- Bilingual abilities are highly desirable to serve diverse client needs effectively
- Previous experience as a front desk or receptionist is preferred but not required
- Strong time management skills with the ability to prioritize tasks efficiently in a busy setting
Join us as a Front Desk Associate and be part of a vibrant team dedicated to delivering outstanding service while honing your administrative expertise. We value motivated individuals who thrive on organization, communication, and creating positive first impressions every day!
Pay: $12.00 - $15.00 per hour
Benefits:
- Flexible schedule
Work Location: In person
Salary : $12 - $15