What are the responsibilities and job description for the Front Desk Agent position at Hotel Moraine?
Hotel Moraine is hiring for an immediate start date!
We are a 20 room boutique hotel located on the Long Island Sound. Featuring a private beach, heated pool, daily activities, events and additional high-end amenities, we are looking for passionate staff interested in providing next-level customer service.
Job requirements include:
- making and canceling reservations
- checking guests in and out
- answering questions about the area (local knowledge a plus)
- communicating with guests in person, over the phone, and via messenger
- use several computer systems simultaneously including: reservation, point of sale, door locks, SMS, email and excel
- selling items in our retail space
- making coffees, drinks and small bites for guests
- assisting in set-up and break down of property and guest amenities
- working with a team to accomplish daily goals
- Possess a gracious, friendly, and fun demeanor
- Ability to multitask, work in a fast-paced environment and have a high level attention to detail
- Verbal and written communication skills in English
- Maintain positive and productive working relationships with other employees and departments
- Ability to work independently and to partner with others to promote an environment of teamwork
*This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.
Physical Abilities:
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance
- Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity
- Stand, sit, or walk for an extended period of time or for an entire work shift
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping
- Requires manual ability to use, carry, and operate all necessary equipment
Job Types: Full-time, Part-time
Pay: From $17.00 per hour
Work Location: In person
Salary : $17