Night Auditor

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Night Audit for the Hilton Harrisburg in Harrisburg, PA.

POSITION SUMMARY: 

OVERSEE DAILY AUDITING AND BALANCING OF CASHIER’S WORK FOR RESTAURANTS, BANQUET CHECKS AND ROOMS RELATED CHARGES. GREETS AND REGISTERS GUESTS, PROVIDING PROMPT AND COURTEOUS SERVICE. CHECKS GUESTS OUT OF THE HOTEL. RESOLVES GUEST CHALLENGES THROUGHOUT THEIR STAY IN OUR HOTEL. UPGRADES GUESTS, AS REQUIRED. PROMOTES HOTEL SERVICES, AMENITIES AND UPSELLS PRODUCTS TO THE GUESTS.

THE POSITION REQUIRES PERFORMING THE FOLLOWING ESSENTIAL JOB FUNCTIONS, WITH OR WITHOUT REASONABLE ACCOMMODATION.
 

• ADMINISTER AND PERFORM THOROUGH AUDIT OF DAILY CASH AND CHARGE SALES AND OTHER RELATED HOTEL TRANSACTION INCLUDING VERIFICATION OF BALANCE TOTALS FROM ALL DEPARTMENTS ENSURING THAT DELEGATED DUTIES ARE COMPLETE AND MAKING NECESSARY ADJUSTMENTS.
• ENGAGING ALL GUESTS WITH A WELCOMING & POSITIVE DEMEANOR. 
• PROBLEM SOLVING AND PROBLEM RESOLUTION ARE ESSENTIAL TO A SUCCESSFUL SHIFT
• PERFORM AND MONITOR AUTO POST OF ROOM AND TAX CHARGES POSTED BY THE SYSTEMS.
• ENSURE THAT ROOM RESERVATIONS ARE SET UP PROPERLY TO REFLECT THE CORRECT MARKET SEGMENT
• KEEP WORKSPACE AND LOBBY AREA IN A CLEAN AND APPROACHABLE STATE
• PREPARE REVENUE REPORTS AND DAILY ACTIVITY REPORTS FOR DIRECTOR OF GUEST SERVICES/FOM. 
• REGULAR ATTENDANCE IN CONFORMANCE WITH THE STANDARDS, WHICH MAY BE ESTABLISHED BY HILTON FROM TIME TO TIME, IS ESSENTIAL TO THE SUCCESSFUL PERFORMANCE OF THIS POSITION. 
• DUE TO THE NATURE OF THE HOSPITALITY INDUSTRY, EMPLOYEES ARE REQUIRED TO WORK VARYING SCHEDULES TO REFLECT THE BUSINESS NEEDS OF THE HOTEL. 
• ENSURE THAT GUEST COMMUNICATION PROGRAMS SUCH AS KIPSU ARE OPEN AND UPDATED.

OTHER DUTIES

• ASSIST WITH OTHER DEPARTMENTS AND ADMINISTRATIVE DUTIES AS DIRECTED, SUCH AS TAKING AMENITIES TO GUESTS ROOMS OR OFFERING LUGGAGE ASSISTANCE TO GUESTS.

REQUIRED KNOWLEDGE / SKILLS / ABILITIES: 
 

• KNOWLEDGE OF ACCOUNTING OPERATIONS INCLUDING ALL ASPECTS.
• EXCELLENT COMPUTER SKILLS INCLUDING KNOWLEDGE OF EXCEL AND PEOPLESOFT
• REGARD FOR DETAILS AND ACCURACY
• GOOD WRITTEN AND ORAL COMMUNICATION SKILLS
• ANALYTICAL APPROACH TO PROBLEMS
• PROFESSIONAL DEMEANOR AND ABILITY TO WORK WELL WITH ALL LEVELS OF MANAGEMENT
• ABILITY TO OPERATE 10-KEY CALCULATOR, PERSONAL COMPUTER AND OTHER OFFICE EQUIPMENT.
• ABILITY TO LIFT UP TO 40 POUNDS.

SUPERVISORY RESPONSIBILITIES: NONE

• HIGH SCHOOL DIPLOMA OR EQUIVALENT PREFERRED.  
• COLLEGE DEGREE DESIREABLE.
• ONE YEAR EXPERIENCE IN SIMILAR SIZED OPERATION. PRIOR HOTEL ACCOUNTING EXPERIENCE PREFERRED.

PHYSICAL REQUIREMENTS 

FREQUENCY KEY: NEVER - 0 HOURS; RARE - UP TO 1 HOUR; OCCASIONAL - 1-3 HOURS; FREQUENT - 3-6 HOURS;
 CONSTANT - 6-8 HOURS

PHYSICAL ACTIVITY                                        FREQUENCY
SITTING   OCCASIONAL
WALKING OCCASIONAL
CLIMBING STAIRS OCCASIONAL
CROUCHING/BENDING/STOOPING   FREQUENT
REACHING   FREQUENT
GRASPING CONSTANT
PUSHING/PULLING FREQUENT
NEAR VISION CONSTANT
FAR VISION CONSTANT
HEARING CONSTANT
TALKING CONSTANT
SMELL RARE
TASTE NEVER
LIFTING/CARRYING(# LBS)   OCCASIONAL
TRAVEL RARE

• STANDARD OFFICE EQUIPMENT INCLUDING COMPUTER, TELEPHONE, FACSIMILE MACHINE, ETC.

Pay: $17.00/hour

Amazing Benefits At A Glance:

• Team Driven and Values Based Culture
• Medical/Dental/Vision
• Vacation & Holiday Pay
• Employee Assistance Program
• Career Growth Opportunities/ Manager Training Program
• Reduced Room Rates throughout the portfolio
• 401(k) with company match
• Employee discount
• Flexible schedule
• Referral program