Houseperson, The Publisher Hotel, Fredericksburg VA

Greenwood Hospitality and Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Houseperson for the The Publisher Hotel, Fredericksburg, VA 22401. 

The pay for this position is $16 an hour. 

About the Role:

The House Public Area Person plays a vital role in maintaining the cleanliness, safety, and overall appearance of all public spaces within a hospitality property. This position ensures that guests and visitors experience a welcoming and pristine environment by performing thorough cleaning and upkeep of lobbies, hallways, restrooms, and other communal areas. The role requires attention to detail and a proactive approach to identifying and addressing maintenance or cleanliness issues promptly. By upholding high standards of hygiene and presentation, the House Public Area Person directly contributes to guest satisfaction and the positive reputation of the establishment. This position also involves collaboration with other departments to support smooth daily operations and enhance the overall guest experience.

Minimum Qualifications:

• High school diploma or equivalent.
• Previous experience in cleaning or janitorial services, preferably in a hospitality or commercial environment.
• Ability to stand, walk, bend, and lift for extended periods during shifts.
• Basic knowledge of cleaning chemicals and equipment usage.
• Strong attention to detail and commitment to maintaining high cleanliness standards.

Preferred Qualifications:

• Experience working in a hotel or resort setting.
• Familiarity with safety and sanitation standards specific to the hospitality industry.
• Good communication skills to interact effectively with guests and team members.
• Ability to work flexible hours including weekends and holidays.
• Certification in hospitality cleaning or safety procedures.

Responsibilities:

• Clean and maintain all public areas including lobbies, corridors, elevators, restrooms, and stairwells to ensure they meet the property’s standards of cleanliness and safety.
• Perform routine inspections of public spaces to identify and report any maintenance issues, damages, or safety hazards to the appropriate department.
• Restock supplies such as hand towels, soaps, and other amenities in public restrooms and common areas regularly.
• Respond promptly to guest requests or concerns related to public area cleanliness and appearance.
• Operate cleaning equipment and use cleaning chemicals safely and effectively according to established procedures.
• Collaborate with the housekeeping and maintenance teams to coordinate efforts and maintain consistent standards throughout the property.
• Adhere to all health and safety regulations and company policies while performing duties.

Skills:

The required skills enable the House Public Area Person to efficiently clean and maintain public spaces while ensuring guest safety and satisfaction. Attention to detail is critical for identifying areas that need cleaning or repair and for maintaining consistent quality standards. Physical stamina and the ability to operate cleaning equipment safely are essential for performing daily tasks effectively. Preferred skills such as communication and hospitality knowledge enhance the ability to respond to guest needs and collaborate with team members. Together, these skills ensure that the public areas remain inviting, safe, and well-maintained, contributing positively to the overall guest experience.