Executive Meeting Manager- Springhill Suites & Element COS, CO.

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Executive Meeting Manager for the Springhill Suites and Element in Colorado Springs, CO.

Job Purpose:

The Executive Meeting Manager is an integral part of the sales team focused on working with smaller groups (up to 24 rooms/peak) and meetings up to 250 guests.  This position works on all aspects of the sales process from receiving inquiry calls, booking business, confirming details and working with the group while they are on site.  Additional responsibilities will include answering telephone inquiries and qualifying clients for meetings and events.  This position reports to the Director of Sales. Candidates should have a minimum of 1 year of previous hotel experience, preferably in Sales & Catering. Also, have a good knowledge of guest room sales and possess strong organizational and administrative skills and must also possess excellent communication skills. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.

• Event Planning and Coordination
  • Manage all aspects of event planning for group meetings, executive conferences, and corporate functions.
  • Conduct detailed consultations with clients to determine event requirements, including menus, room setups, and audiovisual needs.
  • Ensure accurate and timely communication of event details to all operational departments.
    
    

• Client Communication and Support

  • Act as the primary internal contact for clients after event confirmation, assisting with final details and logistics.
  • Conduct pre-event meetings or conference calls as necessary to confirm arrangements.
  • Provide professional and responsive communication, ensuring client needs and expectations are met or exceeded.
  • Coordinate with the on-site banquet and culinary teams during events to ensure execution aligns with client specifications.
    
    

• Administrative and Operational Support

  • Maintain organized and up-to-date event files, including contracts, correspondence, and post-event reports.
  • Collaborate with sales and accounting teams to ensure accurate event billing and timely deposits.
  • Assist with forecasting, tracking event revenue, and managing guarantees.
  • Support the Event Managers and Sales Managers with additional administrative tasks as needed.
    
    

• Quality and Service Excellence

  • Demonstrate a strong attention to detail and commitment to delivering high-quality service.
  • Ensure that all events reflect the hotel’s brand image and standards of excellence.
  • Resolve issues or discrepancies promptly and professionally, keeping client satisfaction as the top priority.

• Qualifications

  • Education: High school diploma or equivalent required; college degree in hospitality management or related field preferred.
  • Experience: 1–2 years of experience in event coordination, catering, or hospitality operations (hotel experience strongly preferred).
  • Skills:
    1. Strong organizational and time-management abilities.
    2. Excellent verbal and written communication skills.
    3. Proficiency in hotel management systems (e.g., Delphi, Opera, or comparable event management software) and Microsoft Office Suite.
    4. Ability to multitask in a fast-paced environment while maintaining accuracy and composure.
  • Personal Attributes: Detail-oriented, service-focused, professional demeanor, and a collaborative team player.

Amazing Benefits At A Glance:

• Team Driven and Values Based Culture
• Medical/Dental/Vision
• Vacation & Holiday Pay
• Employee Assistance Program
• Reduced Room Rates throughout the portfolio
• Third Party Perks (Movie Tickets, Attractions, Other)
• 401(k)
• Employee assistance program
• Employee discount
• Flexible spending account
• Life insurance
• Referral program