What are the responsibilities and job description for the Banquet Houseperson 13.00 + Gratuity position at Hotel Emma?
To serve food and beverages at banquet functions in a timely manner and in an environment of teamwork.
Duties are as follows but not limited to:
- Maintain all conference operation locations and set specification as described on Banquet Event Orders.
- Must be able to be cross utilized in other areas of banquets. (Server, Barback, Coat Check, Etc.)
- Clean function rooms prior to setup.
- Set equipment to daily work sheet specifications.
- Provide required amenities as directed by BEO standards.
- Refresh meeting rooms during breaks.
- Break down meeting rooms as soon as possible after the end of the function.
- complete special projects as directed by department management.
- supply manual labor to meet/exceed guest needs involving delivery and pick up of equipment, boxes, materials, etc.
- accommodate special customer needs for food & beverage functions.
- caring for and maintaining equipment.
- Pick up linen daily, sort and store in proper areas.
Job Requirements:
- Ability to read and understand instructions on the use of equipment, tools, safety rules, and methods and procedures.
- Able to hear and communicate clearly
- Basic food and beverage knowledge, positive guest service skills, ability to work at a fast pace.
- Able to work independently.
Working Conditions/Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Ability to lift up 50 pounds. Prolonged standing, pushing, stretching, bending and kneeling without restrictions. Schedule will reflect business demands. Long and unusual hours on occasion.