What are the responsibilities and job description for the Event Coordinator position at Hotel Ella?
Hotel Ella is seeking a polished, organized, and service-driven Event Coordinator to support the planning and execution of weddings, corporate meetings, social events, private dinners, and property activations. Located in the heart of Austin, Hotel Ella is a historic boutique hotel known for thoughtful hospitality, elevated service, and memorable guest experiences.
The Event Coordinator will work closely with the Sales, Events, Food & Beverage, Culinary, Front Office, and Operations teams to ensure every event is executed with precision from initial planning through final billing. This role is ideal for someone who enjoys details, thrives in a fast-paced hospitality environment, and understands that successful events require strong communication, ownership, and follow-through.
The Event Coordinator will assist with client communication, event documentation, banquet event orders, internal coordination, vendor communication, menu details, timelines, floor plans, payment follow-up, and day-of event support. This position plays a key role in making sure the client's vision is clearly communicated to the hotel team and that all departments are aligned before, during, and after each event.
Key Responsibilities
The Event Coordinator will support the full event process, including:
The ideal candidate is proactive, detail-focused, calm under pressure, and comfortable managing multiple priorities at once. They should enjoy working with people, have strong follow-up habits, and understand the importance of clear communication in a hotel event environment.
Qualifications
This is an opportunity to be part of a boutique hotel team that values thoughtful service, strong communication, and memorable guest experiences. The Event Coordinator will play an important role in supporting one of the property's most visible revenue areas while helping bring weddings, meetings, and special events to life in one of Austin's most distinctive hotel settings.
The Event Coordinator will work closely with the Sales, Events, Food & Beverage, Culinary, Front Office, and Operations teams to ensure every event is executed with precision from initial planning through final billing. This role is ideal for someone who enjoys details, thrives in a fast-paced hospitality environment, and understands that successful events require strong communication, ownership, and follow-through.
The Event Coordinator will assist with client communication, event documentation, banquet event orders, internal coordination, vendor communication, menu details, timelines, floor plans, payment follow-up, and day-of event support. This position plays a key role in making sure the client's vision is clearly communicated to the hotel team and that all departments are aligned before, during, and after each event.
Key Responsibilities
The Event Coordinator will support the full event process, including:
- Assisting with the planning and coordination of weddings, social events, corporate meetings, group events, and private dining experiences
- Communicating with clients to gather event details, timelines, menus, guest counts, setup needs, vendor information, and special requests
- Building, updating, and maintaining accurate event documentation, including banquet event orders, resumes, diagrams, timelines, and internal notes
- Partnering with Food & Beverage and Culinary teams to confirm menu selections, service flow, dietary restrictions, rentals, staffing needs, and execution details
- Coordinating with Front Office and Rooms teams for room blocks, VIP arrivals, amenity needs, guest communication, and property logistics
- Supporting vendor coordination, including arrival times, load-in details, setup requirements, certificates of insurance, and property guidelines
- Assisting with event payments, deposits, final guarantees, billing details, and post-event reconciliation
- Attending internal BEO meetings and communicating event updates clearly to all departments
- Providing on-site event support as needed to ensure smooth setup, service, guest experience, and breakdown
- Maintaining a high level of professionalism and hospitality when communicating with clients, guests, vendors, and internal teams
- Helping identify opportunities to improve event processes, communication, and overall execution
The ideal candidate is proactive, detail-focused, calm under pressure, and comfortable managing multiple priorities at once. They should enjoy working with people, have strong follow-up habits, and understand the importance of clear communication in a hotel event environment.
Qualifications
- Previous hotel, restaurant, catering, events, wedding, or hospitality experience preferred
- Strong organizational skills and attention to detail
- Excellent written and verbal communication skills
- Ability to manage multiple events, deadlines, and client needs at one time
- Professional, polished, and guest-focused demeanor
- Comfortable working with internal teams, clients, and outside vendors
- Ability to work evenings, weekends, and holidays based on event needs
- Experience with Tripleseat or similar event management systems preferred
- Basic understanding of banquet service, event setup, menus, floor plans, and timelines preferred
This is an opportunity to be part of a boutique hotel team that values thoughtful service, strong communication, and memorable guest experiences. The Event Coordinator will play an important role in supporting one of the property's most visible revenue areas while helping bring weddings, meetings, and special events to life in one of Austin's most distinctive hotel settings.