Transportation Scheduler (Sulphur, LA)

SUMMARY:

The Transportation Scheduler ensures Hotard Shuttle contracts run smoothly by managing driver assignments, schedules, and timecards while supporting daily operations. This role maintains accurate rosters, ensures route coverage, and upholds contract requirements. Using scheduling tools and performance data, the Transportation Scheduler improves efficiency, supports safety compliance, and helps deliver reliable, high-quality service. Success requires organization, attention to detail, adaptability, and a strong focus on operational excellence.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Although additional duties and related tasks may be assigned, the essential duties and responsibilities of this position include the following:

Workforce Planning & Scheduling

• Develop and manage fixed driver schedules, lot assignments, and route assignments to ensure transparency, consistency, and compliance with contract requirements.
• Coordinate driver assignments and monitor real-time coverage to maintain service reliability across lots and contracts.
• Review and process driver time-off requests, ensuring coverage is maintained while balancing fairness with operational needs.
• Maintain an accurate roster of driver assignments and distribute schedules in a timely manner.

Communication & Coordination

• Communicate schedule changes, operational updates, and route adjustments to drivers, supervisors, dispatch, and leadership.
• Coordinate with the Safety Team & Operations Team to assign new hires to appropriate lots following training and onboarding.
• Collaborate with operations staff to ensure smooth daily execution of services.

Operational Efficiency

• Use scheduling software and performance data to optimize driver utilization, route planning, and resource allocation.
• Monitor transportation data, service metrics, and driver on-duty/off-duty hours to ensure safe scheduling and compliance with Hours-of-Service (HOS) regulations.
• Identify opportunities for process improvements and implement solutions that improve efficiency and service quality.
• Respond quickly to scheduling conflicts, staffing gaps, and service disruptions with effective adjustments.
• Report and help resolve timecard discrepancies and attendance issues.

Operational Oversight & Reporting

• Assist with oversight of daily driver operations to ensure contract compliance and service quality.
• Prepare reports and summaries on staffing, performance, and key operational indicators.

ADDITIONAL JOB RESPONSIBILITIES

• Assist in streamlining daily business operations.
• Timely resolution of client concerns and complaints.
• Cultivate positive relationships to foster sustainable business connections.
• Maintain a cooperative and professional relationship with colleagues.
• Assist in projects or additional tasks across departments as required.

QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, competency, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education / Experience

• High School Diploma or equivalent
• Logistics experience is helpful but not required.