What are the responsibilities and job description for the Sales Professional position at Hot Tubs of Tennessee?
Company Description Hot Tubs of Tennessee, formerly Hot Spring Spas of Music City, is a 100% employee-owned business with seven showroom locations across Tennessee. Since 2003, the company has focused on wellness solutions, offering hot tubs, saunas, cold plunges, swim spas, and reliable service and support. Team members contribute to a customer-centered environment that helps individuals and families improve their health, relaxation, and recovery. As an employee-owned organization, Hot Tubs of Tennessee emphasizes shared success, professional growth, and pride in delivering high-quality products and experiences.
Role Description This is an on-site Sales Professional role based in Germantown, TN either at full-time or part-time capacity based on candidate's availability. The Sales Professional will greet and engage showroom visitors, actively listen to their wellness needs, and recommend hot tubs, saunas, cold plunges, and swim spas that best fit their lifestyle and budget. Daily responsibilities include conducting product demonstrations, explaining features and benefits, preparing quotes, processing sales transactions, and following up with leads to build long-term customer relationships. The role also involves maintaining showroom appearance, assisting with merchandising and promotional displays, and coordinating with service and support teams to ensure a smooth customer experience. The Sales Professional will be expected to meet or exceed sales targets, accurately use CRM or sales tracking tools, and participate in ongoing training on products and wellness solutions.
Qualifications
- Strong customer service and relationship-building skills, with the ability to engage visitors in a welcoming, consultative manner.
- Sales and negotiation abilities, including experience closing deals, handling objections, and working toward defined targets or quotas.
- Communication skills, including clear verbal and written communication, active listening, and confident presentation of product features and benefits.
- Basic technology and administrative skills, such as using POS systems, CRM or lead management software, email, and standard office applications.
- Interest in wellness, health, or lifestyle products, with the ability to learn technical product details and explain them in simple terms.
- Reliable time management and organizational skills, with the ability to handle multiple customers, follow up on leads, and maintain accurate records.
- Ability to work on-site in Germantown, TN, including weekends or evenings as needed for showroom hours and events.
- Previous retail, showroom, or consumer sales experience is preferred; experience in high-value or luxury products is a plus.
- High school diploma or equivalent required; additional education or training in business, sales, or marketing is beneficial.