What are the responsibilities and job description for the Office Assistant position at Hot Springs Village Property Owners Association?
Job Title: Office Assistant
Department: Human Resources
Reports To: Human Resource Director
FLSA Status: Non-exempt, Part-Time
Salary Range: Grade 04
Approved By: General Manager
Approved Date: 07/30/2025
SUMMARY: The Human Resource Office Assistant will perform administrative tasks and services to support effective and efficient operations of the organization's human resource department.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Maintains accurate and up-to-date human resource files, records, and documentation.
- Answers frequently asked questions from applicants and employees relative to standard policies, benefits, hiring processes, etc.; refers more complex questions to appropriate senior-level HR staff or management.
- Maintains the integrity and confidentiality of human resource files and records.
- Performs periodic audits of HR files and records to ensure that all required documents are collected and filed appropriately.
- Provides clerical support to the HR department.
- May assist with payroll functions including processing, answering employee questions, fixing processing errors, and distributing checks.
- Acts as a liaison between the organization and external benefits providers and vendors, which may include health, disability, and retirement plan providers.
- Assists with planning and execution of special events such as benefits enrollment, new hire orientation, organization-wide meetings, employee recognition events, holiday parties, and retirement celebrations.
- Regular attendance with a potential varied work schedule is required.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE: High School Diploma or equivalent and one year experience in an office and/or customer service-oriented environment.Must be proficient with Microsoft Word and Excel. Previous experience with ADP or similar timekeeping and payroll programs and services a plus.
LANGUAGE SKILLS: Ability to read, analyze, and interpret general technical procedures or governmental regulations. Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from groups of managers, employees, property owners, and the public.
MATHEMATICAL SKILLS: Ability to add, subtract, multiply, divide, and compute percentages in all units of measure, using whole numbers, common fractions and decimals. Ability to recognize and explain variances between numbers.
REASONING ABILITY: Ability to solve practical problems. Ability to interpret a variety of instructions furnished in written or oral form.
CERTIFICATES, LICENSES, REGISTRATIONS: Requires a valid Arkansas driver's license and clean driving record with proof of liability insurance.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to twenty-five pounds.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet. The temperature is normally moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Salary : $40,000 - $60,000