What are the responsibilities and job description for the Golf Shop Attendant position at Hot Springs Village Property Owners Assoc?
Job Title: Golf Shop Attendant
Department: Golf
Reports To: Golf Shop Manager / Regional Manager
FLSA Status: Non Exempt
Pay Grade: 02
Approved By: Director of Golf
Approved Date: 12/20/2021
SUMMARY Attends golf shop, to provide sign in services to golfers, takes cash receipts and keeps shop in an orderly and clean fashion.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
1. Inspect golf shop, restrooms, equipment, and golf carts daily for upkeep and safety issues taking action to correct any substandard condition.
2. Conduct check-in procedures and collect all proper fees.
3. Direct flow of golf play and start all players on the starting tee.
4. Process request for tee times and cancellation as per procedures.
5. Clean out all carts after completing a round and check for correct operation before returning cart to service, or to cart shed for storage. Report damages to supervisor.
6. Stay current on P.O.A. rules and regulations relative to golf operations and golf play.
7. Assist in the sale of merchandise.
8. Follow all P.O.A. policy and procedures.
9. Use tact and diplomacy in dealing with persons in person or by telephone.
10. Monitor and check golf course conditions for potential problems and communicate with maintenance employees and marshals.
11. General housekeeping in shops – dust, vacuum and clean computers.
12. Flexible work schedule – Golf shops open 364 days a year. They are closed only on Christmas day.
13. Service driving range, including selling range balls, picking up and filling baskets.
14. Other duties assigned by the Manager or Director of Golf.
15. Regular attendance is required.
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE High School degree; three to six months related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.
REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; to talk and hear using good communication skills. The employee is required to stand and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include ability to adjust focus.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is exposed to outside weather conditions. The noise level in the work environment is usually semi-quiet..
EEO Statement
HSVPOA is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. HSVPOA is an equal opportunity employer and as such, openly support and fully commit to recruitment, selection, placement, promotion, and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state, or local laws.