What are the responsibilities and job description for the Scheduling Coordinator position at HOT SPRINGS PEDIATRIC CLINIC, P.A.?
Overview
As a Scheduling Coordinator, you will play a pivotal role in the seamless operation of our healthcare facility. Your primary responsibility will be to manage patient appointments, ensuring that schedules are optimized for both efficiency and patient satisfaction. You will be the friendly face and voice that patients encounter, providing exceptional service while navigating the complexities of medical scheduling, administrative support, and insurance verification.
What you’ll do
- Coordinate and manage patient appointments across multiple providers, ensuring optimal scheduling to minimize wait times and maximize patient flow.
- Utilize Electronic Health Record (EHR) systems such as Epic, to maintain accurate patient records and scheduling information.
- Conduct insurance verification and ensure compliance with HIPAA regulations while handling sensitive patient information.
- Provide outstanding customer service by addressing patient inquiries via multi-line phone systems with professionalism and courtesy.
- Collaborate with healthcare providers to develop care plans that meet patient needs while adhering to clinic policies.
- Maintain organized medical records and assist with filing tasks to ensure easy access to information for staff members.
- Support front desk operations by managing clerical tasks, typing reports, and utilizing Microsoft Office tools efficiently.
Basic qualifications
- Proficiency in using EHR systems and medical billing software; experience with Epic is a plus.
- Excellent typing skills with a focus on accuracy; familiarity with 10-key typing is beneficial.
Highly Preferred qualifications
- Previous experience in a medical office or clinic setting, demonstrating knowledge of medical administrative support functions (>1 yr).
- Bilingual abilities are highly valued to enhance communication with diverse patient populations.
- Familiarity with health information management practices and insurance verification processes.
Why you’ll love it here
We are dedicated to fostering an environment where our employees can thrive both professionally and personally. Our commitment extends beyond just work; we prioritize your overall well-being through comprehensive support systems.
Our benefits include:
- A supportive team environment that values collaboration and innovation.
- Opportunities for professional development and career advancement within the organization.
- Resources aimed at promoting your physical and mental health, ensuring you feel your best at work and home.
About us
Join our dynamic team where your contributions make a real difference in the lives of our patients! We believe in creating a culture that values each employee's unique talents while working together towards a common goal: delivering exceptional healthcare services with compassion and dedication.
Job Type: Full-time
Pay: $15.00 - $16.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Medical Office: 1 year (Required)
Work Location: In person
Salary : $15 - $17