What are the responsibilities and job description for the Restaurant Shift Leader position at Hot Head Burritos?
At Hot Head Burritos, the Shift Leader plays a crucial role in ensuring successful restaurant operations. This position requires strong leadership skills, a focus on food safety procedures, coaching abilities, and ability to act as the Person-In-Charge (PIC) in the absence of a manager. If you have a passion for food, exceptional customer service skills, and a drive to excel in the restaurant industry, we encourage you to apply.
Perks & Benefits
professional development through clear communication.
Perks & Benefits
- Tips
- Instant Pay
- Free Food
- Flexible Scheduling
- Advancement Opportunities
- Holiday Closures
- Referral Program
- Paid Time Off*
- Medical, Vision & Dental Insurance*
- 401(k)*
- for qualifying employees
- Understanding of and commitment to food safety procedures and regulations
- Strong knowledge of restaurant operations-Must have PIC or ServSafe Certificate or willing to obtain before starting
- Previous experience as a manager, leader or supervisor in a restaurant setting
- Energetic, passionate and eager to learn
- Enjoys being part of a team and serving others
- Excellent communication and interpersonal skills
- Ability to safely lift over 50 lbs. and stand for extended periods of time
- Ability to prepare and serve food in accordance with state and federal safety standards
- Available to work nights and weekends
professional development through clear communication.
- Shift Management/PIC:
- Maintain high quality service standards, delegate staff,
- Verify inventory levels and report any discrepancies to the management team,
- Address customer concerns and resolve conflicts in a professional and customer-centric manner,
- Make informed decisions regarding guest accommodations, staffing and operational issues.
- Coaching & Leadership:
- Provide guidance, support and coaching to team members, fostering their
- Lead by example, demonstrating a positive work ethic and maintaining a
- Financial Management:
- Prepare daily reports and deposits, ensuring accuracy and adherence to financial procedures.
- Monitor cash flow, identify and report any discrepancies to the management team.
- Safety & Cleanliness:
- Ongoing commitment to the highest possible food safety and cleanliness standards