What are the responsibilities and job description for the Crew Member - Cedar's Palestine Kitchen position at Hot Chi Chicken Cedars Mediterranean Kitchen?
Crew Member - Cedar's Palestine Kitchen
Located in Hyde Park, IL
Cedars crew members are tasked with delivering a memorable guest experience.
Cedars is a family owned business that's been serving hearty middle eastern food to Chicago South Siders for over two decades!
We are also a hip-hop-loving, instagram-forward, fun-loving gang that works hard and gets busy with a menu that is inspired by our mantra: "Mideast meets Midwest".
Who you are — Great Communicator, Adaptable Hard Worker, Optimistic Problem Solver
Job Description
Our crew members are trained to deliver a memorable guest experience by greeting customers, building connections, offering suggestions, and maintaining a clean, and tidy restaurant and ensuring that vibes are warm, cozy, and welcoming.
As a crew member, your responsibilities fall into 4 broad categories:
- Providing exceptional customer service.
- Opening & closing according to restaurant procedures.
- Mise en Place. Working on prep or side tasks to stay ahead of the rush.
- Cleaning and organizing, and restocking.
Specific responsibilities:
- Greeting Customers, taking orders, offering suggestions, upselling specials, answering questions, building connections with guests including getting to know our regulars - embracing the guest experience.
- Addressing customer issues, complaints, and knowing when to call a Shift Lead for support.
- Follow sop's for cash handling, and processing payments.
- Complete checklists and prep lists for given shift and work alongside Shift leads on sidework projects.
- Follow Recipes and SOP's to complete prep lists.
- Monitor dining room activity to stay on top of cleaning tables, reorganizing tables and chairs, sweeping and mopping as needed, and restocking/refilling of water and utensil Station.
- Seamlessly bounce between station to ensure orders are being fulilled in an accurate, high standard, and timely manner, prep, and cleaning.
- Assist Shift Leads during catering order execution by holding down the floor, working on prep, or as needed.
- Maintain communication with the kitchen, team members, and leadership to ensure proper flow of orders and any issues that may arise.
People that work at Cedars: Highly caring, accountable people with a strong work ethic & strong interest in building relationships with guests.
People who are happy at Cedars are committed and hard-working, they like being part of a close-knit team and also enjoy the excitement that comes from working under pressure. We hope to find team-oriented people who want to be with us long-term and who may be interested in growing their skills and responsibilities in a fast-paced company.
Qualifications
Previous experience with customer service preferred but not required
High school diploma or equivalent
A valid Food Handler Certification
Able to frequently lift and carry up to 40 lbs.
Able to stack, walk and move during the entire shift including frequent bending and stooping.
Details
Because team members heavily rely on each other during any given shift, we used a pooled tip system where all gratuity is shared.
Pay ranges from $16.60 - $17.60
Job Types: Full-time, Part-time
Salary : $17 - $18