What are the responsibilities and job description for the Team Member position at Hospitality Plus of Elgin?
CULVER’S® JOB DESCRIPTION
TEAM MEMBER
Reports to manager on duty
JOB SUMMARY
Has a genuine desire to provide personalized guest service to ensure that every guest who chooses Culver’s® leaves happy.
ESSENTIAL FUNCTIONS
- Consistently provides friendly guest service and heartfelt hospitality. Handles guest comments promptly and courteously with the ability to empathize, sympathize and educate. Prepares quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
- Committed to teamwork demonstrating integrity and honesty while interacting with guests, team members and managers. Displays a can-do attitude that makes the difference between a great shift and an okay shift.
- Follows company safety standards at all times and looks out for the safety of other team members and guests.
- Reports to each shift in a neat, clean and unwrinkled uniform. Maintains a neat, well groomed appearance including personal hygiene, hair restraint and jewelry restrictions.
- Reports to each shift on time. Is considered by peers as reliable and dependable.
- Follows established restaurant practices and procedures.
- Performs primary and secondary position responsibilities timely and accurately.
- Performs any other miscellaneous job duties as assigned.
QUALIFICATIONS
Friendly with an engaging, outgoing personality. Guest focused with the ability to demonstrate meaningful interaction. Sound communication skills with the ability to work in a fast-paced, food service environment.
PHYSICAL REQUIREMENTS
- Stands for long periods of time without sitting
- Walks fast paced during shifts
- Bends, reaches and stoops
- Lift / carry 10 lbs or less Constantly
- Lift / carry 11-20 lbs Frequently
- Lift / carry 21-50 lbs Occasionally
- Lift / carry 51-100 lbs Rarely