What are the responsibilities and job description for the EVS Coordinator - Bilingual position at Hospitality Health ER?
About Hospitality Health ER
Hospitality Health ER is a freestanding ER in Tyler, TX that provides personal attention to all patients with first-class care. We pride ourselves on providing exceptional hospitality and customer service to everyone that enters our facility, going above and beyond the call of duty. We encourage a strong team environment, where our staff will step up to the plate during the busiest of times and lend a hand in whatever direction is needed.
If you are looking to make a change in your career and be part of an exciting team, with endless possibilities for career growth, apply today! We are looking to fill positions immediately!
Overview
Hospitality Health ER is seeking a Bilingual EVS Coordinator to provide daily oversight, direction, and support to the Environmental Services (EVS) team. This role is responsible for ensuring consistent quality standards, coordinating departmental workflows, and supporting both English- and Spanish-speaking staff to ensure clear communication and safe operations.
This is an hourly supervisor position and works closely with the leadership team and Shift Leads to maintain high-quality service throughout the facility. The EVS
Key Responsibilities for the EVS Coordinator
Team Support & Oversight
- Provide daily direction and real-time coaching to EVS staff
- Support onboarding and training for new hires
- Conduct daily facility rounds and quality checks
- Ensure all staff understand instructions, safety protocols, and performance expectations
Operations & Workflow
- Ensure EVS standards, infection-control procedures, and cleaning protocols are followed
- Assign tasks, adjust workflow based on census or needs, and resolve issues as they arise
- Support Shift Leads with daily operational questions and guidance
- Assist with scheduling, coverage gaps, and completing shift handoffs
Quality & Compliance
- Ensure all documentation, cleaning logs, and supply records are completed accurately
- Report maintenance needs, supply shortages, or safety concerns
- Support corrective action process by documenting deficiencies and escalating as appropriate
Qualifications for the EVS Coordinator
Requirements
- Bilingual in English and Spanish (required) - necessary to effectively train, coach, and communicate with all staff
- Prior EVS/housekeeping experience
- Experience in a lead, coordinator, or supervisory role
- Strong communication and interpersonal skills
- Ability to provide clear instructions and follow through on expectations
- High attention to detail, reliability, and professionalism
- Ability to work independently and support multiple team members simultaneously
- High School Diploma or GED
- Ability to read, write, and document in English (safety logs, communication, notes)
Preferred
- Healthcare EVS experience
- Experience with coaching, training, or performance feedback
- Knowledge of infection-control standards
Pay & Benefits
-
Competitive hourly rate
- Night shift differential
- Company paid medical, dental, vision, and basic life
- 401(k) with company match
- PTO
Job description statements are intended to describe the general nature and level of work being performed by employees assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. Hospitality Health ER is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status.