What are the responsibilities and job description for the Technology Manager position at Hospitality Control Solutions?
Company Description Hospitality Control Solutions empowers restaurants to elevate their brand, understand their guests, and deliver exceptional service while improving profitability. The company provides an advanced technology suite for order/pay, online ordering, reservations, table management, customer engagement, human capital management, and many other aspects of restaurant technology.
Role Description The Technology Manager is responsible for solving customers issues and concerns related to the Aloha system. This is a full-time position.
Qualifications
- Candidates should have managed Aloha POS and demonstrate can solve both simple and complex system related questions.
- Candidates should possess solid time management and customer expectations management.
- Candidates should possess effective Team Leadership skills, including mentoring, communication, and collaboration with technical and non-technical stakeholders.
- Additional beneficial qualifications include experience in hospitality or restaurant technology, knowledge of POS and payment systems, and familiarity with data security and compliance standards.
- Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field, or equivalent practical experience.
- Ability to work on-site in Nashville, TN, and eventually travel across NC, SC and MI when required.