What are the responsibilities and job description for the Operations Supervisor - Full Time- Roanoke position at Hospital to Home LLC?
Brief Description
About us: Hospital to Home LLC serves as the Commonwealth of Virginia’s premier transportation provider. Our services include ambulatory, wheelchair, and stretcher transport as well as Basic Life Support, Advanced Life Support, & Critical Care Transports.
About the Role: You will serve as an Operations Supervisor as part of the H2H Emergency Services team. The operations supervisor assists the General Manager of EMS in managing the day-to-day operations during their assigned shift. In this role you will assist H2H’s leadership in ensuring that all field and support personnel, vehicles, and equipment operate in an efficient and effective manner. You will also enforce company policies, ensure compliance with company procedures, and provide education or discipline as necessary.
Responsibilities
Supervises EMS crews which involves duties such as assigning and reviewing rides, maintaining H2H’s standards, problem solving, employee counseling and discipline.
Resolves issues/inquires from staff regarding work assignments, vehicles, equipment, etc.
Provides guidance and oversight to dispatch team regarding work assignments, vehicles, service capabilities, EMS regulations, and effective utilization of resources.
Rides with crews on department apparatus and observes staff performance during actual responses.
Responds to calls for service to assist crews and/or meet with facility staff as requested or needed.
Enforces H2H’s standard operating procedures and documents any deviations from SOP.
Assists in maintaining equipment and technology required for field operations. Assists in maintaining adequate stock of required supplies to ensure operational readiness.
Assists in ensuring vehicles are properly cleaned and stocked in compliance with H2H standards and OEMS regulations.
Operates vehicles in accordance with applicable regulations and H2H standards. Inspects and tests emergency vehicles to ensure operational readiness and completes necessary inspection documentation.
Maintains clear and concise communication with employees, leadership, hospital staff, and other medical personnel utilizing two-way radios, phones, and email.
Requirements
Must possess Paramedic or EMT Certifications - Non-negotiable.
About us: Hospital to Home LLC serves as the Commonwealth of Virginia’s premier transportation provider. Our services include ambulatory, wheelchair, and stretcher transport as well as Basic Life Support, Advanced Life Support, & Critical Care Transports.
About the Role: You will serve as an Operations Supervisor as part of the H2H Emergency Services team. The operations supervisor assists the General Manager of EMS in managing the day-to-day operations during their assigned shift. In this role you will assist H2H’s leadership in ensuring that all field and support personnel, vehicles, and equipment operate in an efficient and effective manner. You will also enforce company policies, ensure compliance with company procedures, and provide education or discipline as necessary.
Responsibilities
Supervises EMS crews which involves duties such as assigning and reviewing rides, maintaining H2H’s standards, problem solving, employee counseling and discipline.
Resolves issues/inquires from staff regarding work assignments, vehicles, equipment, etc.
Provides guidance and oversight to dispatch team regarding work assignments, vehicles, service capabilities, EMS regulations, and effective utilization of resources.
Rides with crews on department apparatus and observes staff performance during actual responses.
Responds to calls for service to assist crews and/or meet with facility staff as requested or needed.
Enforces H2H’s standard operating procedures and documents any deviations from SOP.
Assists in maintaining equipment and technology required for field operations. Assists in maintaining adequate stock of required supplies to ensure operational readiness.
Assists in ensuring vehicles are properly cleaned and stocked in compliance with H2H standards and OEMS regulations.
Operates vehicles in accordance with applicable regulations and H2H standards. Inspects and tests emergency vehicles to ensure operational readiness and completes necessary inspection documentation.
Maintains clear and concise communication with employees, leadership, hospital staff, and other medical personnel utilizing two-way radios, phones, and email.
Requirements
Must possess Paramedic or EMT Certifications - Non-negotiable.