What are the responsibilities and job description for the 2nd Shift Call Service Coordinator position at Hospital Maintenance Consultants?
About us
Hospital Maintenance Consultants is a small business in Chetek, WI. We are professional, customer-centric and supportive.
Our work environment includes:
- Lively atmosphere
- Safe work environment
- Modern office setting
We're looking for someone with a background in customer service, who can work well in a fast-paced environment, is familiar with the Microsoft Office Suite (Outlook, Word, and Excel) and has plenty of energy and initiative. This position requires someone who can work with clients and service offices to dispatch work orders, ensure that client timelines/expectations are met, and perform data entry. The ideal candidate will be hardworking and flexible, detail oriented, capable of multi-tasking, dependable, can work well independently, problem solve, and is a self-starter.
Responsibilities:
- Work within the Microsoft suite of products (Outlook, Word, and Excel)
- Answer phones and emails in a timely manner and provide information to clients.
- Create and dispatch work orders
- Communicate with office team members.
- Listen to and resolve client concerns.
- Review data entry for accuracy
Job Type: Full-time
Pay: From $17.50 per hour
Benefits:
- 401(k) matching
- Health insurance
- Paid time off
- Professional development assistance
Work Location: In person
Salary : $18