Director of Intake & Assessment

Job Description

JOIN OUR TEAM AS A DIRECTOR OF INTAKE & ASSESSMENT

Your Work Matters How will you make a difference?

POSITION SUMMARY

The Director of A&R is responsible for the coordination of assessments of incoming patients with

A&R Counselors, coordinates Doctor’s assessments and initiates the Admission process with the

Admissions Clerk. The A&R Coordinator provides technical assistance to the discharge planning

process, under the direction of the Director of A&R. The Director of A& R works closely with

Clinical, UM, Hospital Leadership and the community.

QUALIFICATIONS

Education: Psychiatric Advanced Nurse Practitioner or Master’s Degree in a human field.

Experience: Two or more years’ experience in intake assessment activities within an acute psychiatric setting with supervisory experience. A minimum of two (2) years’ experience in a psychiatric hospital setting including customer contact.

Licensure: Licensed in the state of Massachusetts as a counselor, social worker or related field preferred.

Additional Requirements: A working knowledge of the DSM and the Mental Status Exam. A working knowledge of the Addiction and Recovery field.

Hospital Behavioral Medicine offers competitive rates and benefits; time off, medical, dental, vision, short term disability, long term disability, life insurance, and matching 401k.

PRIMARY RESPONSIBILITIES

1. Inquiry calls are documented and processed in accordance with Intake policies.

2. Patients are assessed and stabilized prior to leaving hospital or admission to hospital arranged.

3. On call doctor is notified and assisted with patient interview.

4. Administrative approval is obtained for all admissions.

5. Ensures admission paperwork is completed in accordance with hospital policy.

6. Intake log is completed with all information documented.

7. Follow up calls are made to those failing to show up for appointments.

8. Pre-certification is obtained in accordance with insurance requirements.

9. Outcome studies forms are completed.

10. Guest relations are demonstrated by example and employees in need of guest relations

Training are counseled.

11. Administration is notified of problems or significant events.

12. Safety problems are identified and corrective actions taken.

13. Medication is obtained after hours as ordered by the physician with proper documentation of

     drugs removed and accountability maintained.

14. Integrity of the pharmacy is maintained with all locks secured and alarm activated.

15. Requests for assessments are timely coordinated.

16. In house assessments are completed with treatment or referral disposition recommendations

      made and documented.

Note: The essential job functions of this position are not limited to the duties listed above.

PATIENT CARE STANDARDS

1. Ensure programs adhere to specific Standards of Care of Child Patients ages 5 through 11.

2. Ensure programs adhere to specific Standards of Care of Adolescent Patients ages 12 through 18.

3. Ensure programs adhere to specific Standards of Care of Adult Patients ages 19 through 64.

4. Ensure programs adhere to specific Standards of Care of Geriatric Patients ages 65 and older.

PHYSICAL, MENTAL, AND SPECIAL DEMANDS

THIS SECTION DESCRIBES HOW AN EMPLOYEE IN THIS POSITION CURRENTLY PERFORMS THE FUNCTIONS OF THIS POSITION. MODIFICATIONS TO THE MANNER IN WHICH THIS JOB MAY BE PERFORMED WILL BE REVIEWED ON A CASE BY CASE BASIS.

1. Demonstrated ability to work effectively and cooperatively with hospital staff, physicians

    and administration.

2. Must be able to work effectively and efficiently in an independent role.

3. Have the ability to sit and stand occasionally and walk frequently, reach above, at or below

    waist height, kneel, bend, stoop, turn, twist and throw from occasionally to frequently.

4. Have the ability to communicate clearly and see well enough to read charts, treatment plans

    and typewritten materials, hear well enough to detect noises on the unit and have the ability

    to discern odors frequently.

5. Have the ability to lift and carry 10 pounds frequently, 10-50 pounds occasionally. Have

    the ability to handle hazardous/infectious waste frequently.

6. Have the ability to work in an environment where:

a. chemicals are used for cleaning frequently;

b. mechanical and electrical hazards may be present occasionally;

c. dust, mist and steam are generated in housekeeping tasks frequently.

7. Be able to remain calm while working efficiently under stressful conditions.

8. Must possess good communication skills, to include writing techniques for reports and

    appeals and verbal presentations for telephone interactions and training seminars.

9. Must be able to meet the physical demands of the position to include both sitting for long

    periods of time and walking the grounds and units of the facility.

10. Be capable of the manual dexterity needed to use small business machines.

Education: Psychiatric Advanced Nurse Practitioner or Master’s Degree in a human field.

Experience: Two or more years’ experience in intake assessment activities within an acute psychiatric setting with supervisory experience. A minimum of two (2) years’ experience in a psychiatric hospital setting including customer contact.

Licensure: Licensed in the state of Massachusetts as a a counselor, social worker or related field preferred.

Additional Requirements: A working knowledge of the DSM and the Mental Status Exam. A working knowledge of the Addiction and Recovery field.

Hospital Behavioral Medicine offers competitive rates and benefits; time off, medical, dental, vision, short term disability, long term disability, life insurance, and matching 401k.