What are the responsibilities and job description for the Patient Access Representative 1 position at Hospital Authority of L?
1. Obtains and inputs complete and accurate patient, guarantor and insurance information which includes verification of existing information regarding personal and employer information.
2. Ensures all necessary forms are completed for each patient, all signatures are obtained and each patient receives an armband at the time of registration.
3. Performs insurance verifications on insurance that is entered into a patient’s account.
4. Acknowledges all external and internal calls as soon as possible and operates the telephone system in an efficient, courteous manner to process telephone communications for patients, physicians, personnel and the general public.
5. Collects, posts payments and sets up financial arrangements with patients at the time of service, referring patients to financial counselor as needed.
6. Verifies medical necessity and ensure physician orders include correct information.
7. Accurately documents discharge information for all patients in a timely and efficient manner.
8. Completes audits to ensure accuracy of insurance information.
9. Processes daily census and create necessary spooled reports.
10. Accurately completes reporting required for outsourced physician billing.
11. Performs daily chart reconciliation.
JOB QUALIFICATIONS
1. Minimum level of Education: Equivalent to the completion of four (4) years of high school preferred. Completion of medical terminology course helpful.
2. Formal Training: Registration experience in a healthcare setting preferred.
3. Licensure, Certifications & Registration: None.
4. Work Experience: Basic computer skills with typing speed of 28 words per minute. Clerical experience required.