What are the responsibilities and job description for the Revenue Cycle Specialist position at Hospice of the Valley?
Join Arizona’s largest, most prominent not-for-profit hospice, serving the valley since 1977.
Hospice of the Valley is a national leader in hospice care and has been serving the Phoenix metropolitan area since 1977. A mission-driven, not-for-profit organization, Hospice of the Valley employs compassionate, skilled professionals who are committed to excellence, enjoy teamwork, and contribute daily to our mission and culture of caring. Team members experience a friendly, supportive atmosphere, leadership support, autonomy, flexibility and the privilege of doing meaningful, rewarding work.
Benefits:
- Supportive work environment with a culture of caring for patients and one another.
- Competitive wages and excellent benefit program.
- Generous Paid Time Off.
- Flexible schedules for work/life balance
Position Profile
Responsible for billing and collection activities for Hospice of the Valley and its subsidiaries across all programs. Completes pre-billing review and documentation in the EMR; prepares, submits, and follows claims through the clearinghouse to payer adjudication; and performs post-billing tasks to support accurate, timely reimbursement. Monitors accounts receivable aging, completes proactive follow-up with payers and patients/families, processes adjustments, and maintains current A/R documentation and collection status in the EMR; may also post payments and adjustments when applicable.
Key Responsibilities
- Performs preliminary work in preparation for billing.
- Bills assigned payers and programs.
- Ensures timely follow-up and collection of outstanding accounts receivable for assigned payers.
- Maintains accurate accounts receivable documentation and data within the EMR.
- Provides responsive, professional service to internal and external customers.
- Ensures accurate posting of Medicare, Medicare Advantage, commercial insurance and self pay payments and adjustments to patient accounts.
- Maintains and enhances professional skills.
- Adheres to high standards of personal and professional conduct.
Minimum Qualifications
- Minimum three years of healthcare billing and collections experience.
- Knowledge of Medicare, Medicare Advantage, commercial and AHCCCS insurance and billing regulations and guidelines.
- Strong interpersonal, verbal and written communication skills.
- Ability to influence/persuade and gain commitment from others.
- Professional image, enthusiastic attitude and self-motivated work ethic.
- Excellent computer skills, including intermediate-level Excel.
- Strong math and data entry skills, including 10-key by touch.
- Ability to identify and resolve problems in a timely manner.
- Ability to gather and analyze information skillfully.
- Ability to manage time well, meet deadlines and perform assigned duties with attention to detail, speed, accuracy, and follow-through.
- Ability to work independently with minimal supervision; self-starter.
- Ability to deal with personal and confidential information in a professional manner.
Hospice of the Valley is an equal employment opportunity employer. EOE/M/F/D/V