What are the responsibilities and job description for the Triage RN position at Hospice of the Chesapeake?
Description
The Triage Nurse is responsible for supporting and maintaining communication between patients, families, case management nurses, field teams, and the Rapid Response team. Triage coordinates Skilled Nursing Visits (SNVs) for those patients and families that need a visit or request a visit.
Office Location: Pasadena or Waldorf, MD - This position is a hybrid position with some in office time required.
Status: Part-time
Schedule: 2 12-hour shifts, Rotating Days, 8:00 a.m. to 8:30 p.m., with rotating weekends.
Salary: Competitive, commensurate with experience, education and credentialing.
Duties And Responsibilities
At Hospice of the Chesapeake, we create meaningful experiences for those in the communities we serve who are experiencing serious advanced illness and loss. We believe truly meaningful experiences come from a partnership between highly skilled and compassionate professionals, our healthcare partners and the patient and family with a primary focus on living each day to the fullest extent possible. We develop care plans to minimize symptoms, articulate what matters most, and remember that each moment matters.
We are Your Hometown Hospice! Over the last 45 years, our team has cared for more than 50,000 hospice patients and nearly 100,000 family members.
To learn more please visit us at
Qualifications
Your Qualifications:
The Triage Nurse is responsible for supporting and maintaining communication between patients, families, case management nurses, field teams, and the Rapid Response team. Triage coordinates Skilled Nursing Visits (SNVs) for those patients and families that need a visit or request a visit.
Office Location: Pasadena or Waldorf, MD - This position is a hybrid position with some in office time required.
Status: Part-time
Schedule: 2 12-hour shifts, Rotating Days, 8:00 a.m. to 8:30 p.m., with rotating weekends.
Salary: Competitive, commensurate with experience, education and credentialing.
Duties And Responsibilities
- Triages calls and routes the caller to the appropriate resource.
- Receives verbal orders from Physicians (i.e. medications, DNR status and EMS forms) and updates the plan of care.
- Places orders for medication and DME (durable medical equipment) based on patient needs and physician orders.
- Instructs families on how to manage patient’s symptoms using the HSK or other medications listed on the patient’s medication list until the PN can be contacted or a Skilled Nursing Visit (SNV) can be arranged if necessary.
- Provides support to the Clinical Staff working in the field by being a resource for palliative care options, symptom management alternatives, clarification of the formulary and our symptom management protocols.
- May be required to go out into field to conduct Skilled Nursing Visits, as needed. Field visits may include visits to patients, in facilities, hospitals and home settings, including visits to our pediatric population.
At Hospice of the Chesapeake, we create meaningful experiences for those in the communities we serve who are experiencing serious advanced illness and loss. We believe truly meaningful experiences come from a partnership between highly skilled and compassionate professionals, our healthcare partners and the patient and family with a primary focus on living each day to the fullest extent possible. We develop care plans to minimize symptoms, articulate what matters most, and remember that each moment matters.
We are Your Hometown Hospice! Over the last 45 years, our team has cared for more than 50,000 hospice patients and nearly 100,000 family members.
To learn more please visit us at
Qualifications
Your Qualifications:
- Possess a current Maryland nursing (RN) license and thorough knowledge of nursing principles with a minimum of 2 years of experience.
- Must have excellent communication skills and be able to assess patients’ needs (i.e. physical, teaching, mental and spiritual) and give direction after speaking with the caregiver on the phone.
- Ability to recognize safety issues to self and others and be able to assess and implement use of lifts or other personnel to lift and move patients of all sizes and weights in a safe manner.
- Ability to perform consistently in stressful situations.
- Strong and creative problem-solving skills with the ability to prioritize and delegate.
- Basic computer skills, to include but not limited to Microsoft Word and Outlook, required.
- Prior experience working with EMR (electronic medical record) system preferred.
- Bilingual in Spanish and English highly preferred.
- Demonstrated commitment to quality, timely, and cost-effective patient care.
- Ability to simultaneously handle multiple assignments and projects with attention to details, efficiency and accuracy and deadlines.
- Must be able to perform the essential functions of the position with or without reasonable accommodation.
- A rewarding and fulfilling career with a company that values your contributions
- Competitive salary and generous paid time off, including for part-time 10 vacation days, 6 sick days, and paid holidays in your first year of employment with HOC.
- Educational assistance to pursue professional development, additional certifications and degree programs
- Comprehensive health, dental, and vision coverage, company-paid Short Term Disability and Life Insurance, and available accident and critical illness coverage.
- In accordance with Hospice of the Chesapeake’s commitment to leadership and industry-leading care, we require that all employees be vaccinated against COVID and influenza, as well as being screened for TB upon hire and annually thereafter. Documented and supported requests for religious and medical accommodations may be considered but may not be approved in all circumstances.
