What are the responsibilities and job description for the Healthcare Team Assistant position at HOSPICE OF LAKE & SUMTER?
Cornerstone Hospice & Palliative Care of Orlando is seeking a detail oriented and professional Team Assistant to support the patient care team for the Orlando office.
Schedule: M-F 8am - 4:30pm
Job Duties/Knowledge
- Answers phone professionally and promptly. Screens, directs and routes phone calls, relaying messages to appropriate Cornerstone staff.
- Utilizes current technology to communicate with staff.
- Maintains forms area, assuring adequate supply for team members and monitors office supplies.
- Reports daily census acuities each morning. Prepares letters, documents and memos.
- Enters all status changes into the electronic medical record.
- Reads and responds to emails in a professional and prompt manner.
- Reviews home health aide schedule daily, updating as necessary and notifies team staff and designated support staff of patient home health aide schedule changes.
- Upon discharge, revocation or death of patient, completes conclusion of Service checklist tasks.
- Assists in the creation of the IDT agenda, including lists of re-certifications and face-to-face visit dates.
- Organizes, prepares and updates IDT materials and participates in IDT as needed.
- Distributes inter-office mail to team.
- Copies, collates and distributes paperwork and documentation intra- and inter-departmentally.
- Reports to appropriate personnel any office equipment needing repair.
- Participates in payroll process per Supervisor/RTM direction.
Qualifications:
- High school diploma.
- Minimum two years of clerical or receptionist experience, preferably in health care field.
- Good telephone skills.
- Intermediate level computer skills.
- Knowledge of medical terminology.
- Demonstrated knowledge of appropriate skills for communicating, especially by phone, with individuals of all ages, especially the geriatric population.
- Valid state driver’s license and required auto liability insurance.
Benefits Include:
- Competitive Compensation
- Full benefits package
- 403(b) plan match
- Generous Paid Time Off (PTO)
- Tuition reimbursement program
- Learning resources to be successful in your career, plus more!
Cornerstone Health Services, Inc. is an Equal Opportunity Employer
*All applicants must consent to and pass a pre-employment drug screening*