Facilities Technician

Position Description 

Facilities Technician 

Primary Function: Supports campus needs in facility maintenance, cleaning services, and landscaping by proactively identifying issues, completing repairs efficiently, coordinating with vendors, and ensuring a safe, functional, and well-maintained environment across all Hospice of Davidson properties 

Supervision:  Director of People & Facility Operations  

Training: Orientation to Hospice, Home Health, and In-Patient services and any other training that may be necessary to complete the assigned duties. 

Qualifications: 

1. High School Diploma and minimum of two years technical school or work experience in  one or more of the following fields preferred:  Electrical, HVAC or Plumbing.  Experience in commercial or facility maintenance preferred. 

1. Must have a working knowledge of the agency, OSHA State facility regulations and standards.  Have basic knowledge of safety and precautions when operating equipment. 

1. Must be able to recognize and respond appropriately to emergency and crisis situations. 

1. Basic knowledge of power tools and equipment usage. 

1. Ability to prioritize, organize, multitask, and carry out various projects in a timely manner. 

1. Ability to work independently, assess facility needs, make decisions, and demonstrate initiative in identifying maintenance issues before they become concerns. 

1. Must be a team player and have the ability to communicate with all levels of staff, patient/families and service contractors. Must maintain professional and timely communication with outside vendors and service contractors.  

1. Must possess good interpersonal and written/verbal communication skills with the ability to document work performed and provide updates to leadership in a timely manner.  

1. Regular, reliable attendance is essential.  

1. Must be current in health requirements of North Carolina and Hospice of Davidson County. 

1. Maintain current North Carolina driver’s license. 

1. Strong organizational skills with the ability to manage multiple tasks, track progress, and follow tasks through to completion.  

Job Duties:  

1. Supports general repairs and maintenance of the building structures, facility grounds and equipment, which may include, but not limited to: HVAC, electrical, and plumbing. 

1. Conduct routine walkthroughs to identify and report maintenance needs.  

1. Responsible for cosmetic maintenance improvements which include, but are not limited to: repairing sheet rock, puttying, sanding and painting. 

1. Assist staff, patients, and families with moving furniture, adjusting beds, wheelchairs or resolving any maintenance and housekeeping questions and concerns. 

1. Maintain the building’s accessibility, appearance, and functionality through proactive inspection and follow-through on noted issues. 

1. Must be accessible by phone after working hours for maintenance questions and available for on call services for emergency crisis. 

1. Assemble furniture and furniture placement.  

1. Set up and breakdown tables, chairs, and equipment for meetings and events. 

1. Assist with setting up and breaking down for events; available for nights and weekend duty when necessary. 

1. Consult with immediate supervisor as issues and concerns arise while independently managing assigned responsibilities. Provide status updates on open work orders or outstanding tasks. 

1. Maintain a safe and clean work area. Attend OSHA training classes and continuously review facilities for safety concerns. Document identified hazards and track their resolution.  

1. Perform other duties as assigned or special projects as requested by the Leadership Team. 

1. Perform job duties in accordance with all Hospice policies, procedure, and professional and community standards.  

1. Must be a resident of Davidson County and reside within a limited distance to ensure responsiveness for on-call responsibilities. 

1. Abide by the Hospice Professional Code of Conduct. 

1. Coordinate with external vendors and service contractors for repairs, inspections, and contracted work. Ensure work is completed to agency standards, follow up on outstanding issues and communicate updates to the supervisor.  

1. Maintain an ongoing log of preventative maintenance tasks, completed work, pending repairs and vendor activities to support accountability and timely follow through.  

1. Monitor and respond to maintenance request through the agency’s email and electronic work order system. Check for new work orders daily, update progress, document completed work, and ensure timely follow through on all assigned tasks.  

1. Attend required in-services on an annual basis: 

1. Risk Management 

1. Bloodborne Pathogens/TB 

1. Body Mechanics 

1. Fire Safety 

1. General Safety/Hazardous Materials 

1. Patient/Staff Relations 

1. OSHA Training  

1. Maintain confidentiality of Protected Health Information (PHI) at all times. 

1. Perform other duties as assigned or special projects as requested by the direct supervisor. 

1. Abide by the Hospice Professional Code of Conduct. 

Physical Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 

While performing the duties of this job, the employee is regularly required to stand, walk, use hands to handle or feel objects, tools or controls, talk, hear and smell.