What are the responsibilities and job description for the Sr. HR Generalist - Employee Relations position at Hoshizaki America and Careers?
Join Hoshizaki America Inc., – Engineering Excellence, Powered by People
Who We Are
At Hoshizaki, our people drive our success, and our core values of Transparency, Compliance, Trust, and Collaboration (TCTC) shape a culture of teamwork, learning, and growth. Headquartered in Peachtree City, GA, with a facility in Griffin, GA, we manufacture high-quality commercial foodservice equipment including ice machines, refrigerators, freezers, prep tables, and display cases. With more than 400 “Georgia Made” products and a strong focus on innovation, sustainability, and ENERGY STAR® performance, our equipment is trusted globally for its reliability and long-term value.
Role Overview
This senior-level HR role partners with leadership to drive employee relations, compliance, and organizational effectiveness. You will lead investigations, training programs, HRIS optimization, and process improvements to enhance employee experience and retention. The ideal candidate enjoys maintaining accurate files and records, analyzing data in Excel and HRIS systems, and using insights to support a positive workplace culture and alignment with business goals.
Location: 618 Hwy 74 S, Peachtree City, GA 30269
Department: Human Resources
Responsibilities & Key Performance Indicators
- Provide interpretation, guidance, and recommendations on HR policies and practices; ensure equitable and compliant administration across the organization.
- Respond to employee relations issues and allegations within 48 hours; lead complex investigations including harassment, discrimination, and misconduct, consulting legal as necessary.
- Maintain accurate employee files, update personnel records timely, and ensure handbook and policy compliance.
- Maintain and analyze disciplinary action logs monthly and review turnover trends; develop strategies to improve culture, retention, and employee engagement.
- Lead HR process improvements quarterly and oversee HRIS optimization, including requirements gathering, testing, and implementation.
- Facilitate internal compliance, leadership, and skills-based trainings; serve as main trainer with 90% adherence to the annual training plan.
- Support performance management processes, including coordinating review cycles, tracking goals and feedback, and implementing performance improvement plans.
- Support Compensation & Benefits administration and Talent Acquisition, including new hire paperwork compliance, eligibility verification, and regulatory audits.
- Coordinate and analyze exit interview data and present actionable insights to leadership.
- Support continuous improvement initiatives, employee engagement programs, and organizational development efforts based on internal surveys.
Qualifications
- Bachelor's degree in Human Resources, Business Administration, or related field (or equivalent experience)
- 5 years of progressive HR experience, including employee relations and investigations
- Strong knowledge of employment laws, HR compliance, and best practices
- Experience with HRIS systems, data analysis, and process improvement initiatives
- Proven ability to influence leadership and manage sensitive, complex situations with discretion. Experience in manufacturing or industrial environments
- Strong facilitation and training delivery skills
Preferred Qualifications
- HR certification (e.g., SHRM-CP, SHRM-SCP, PHR, SPHR)
- Background in organizational development or continuous improvement initiatives
- Ability to thrive in a collaborative, fast-paced environment and contribute to a positive team culture
Why You'll Love Working Here
We strive to be a great place to work and easy to do business with—join Hoshizaki America to grow your skills, contribute to trusted products, delight customers, and enjoy excellent benefits.
Salary & Benefits
The salary range for this position starts at $75,000 annually. This range is a good faith estimate of what Hoshizaki America expects to pay for this role. Actual pay may vary based on experience, education, skills, and internal equity.
- Affordable medical, dental & vision insurance
- Life, accident & disability coverage
- Flexible Spending Account (FSA)
- Competitive pay with bonus opportunities
- 401(k) plan with company match
- Paid time off & holidays
- Tuition reimbursement & career growth opportunities
- LinkedIn Learning license for employees to support continuous professional development
- Safe, climate-controlled workplaces
- Uniforms provided, meal subsidies, and childcare assistance
- Employee discounts & wellness programs
This job description outlines the general nature of the role and is not a comprehensive list of duties or requirements. Hoshizaki America reserves the right to modify it at any time.
Requirements:
EDUCATION & EXPERIENCE
Bachelor’s degree in Human Resources, Business, or related field. Minimum of six years of progressive HR Generalist experience required, with at least three years in employee relations or senior-level HR advisory roles.
KNOWLEDGE & SKILLS
- Advanced analytical, consulting, and facilitation skills.
- Ability to develop strong partnerships with leadership and influence organizational outcomes.
- Exceptional written and verbal communication skills.
- Sence of urgency and ability to prioritize.
- Strong understanding of HRIS systems and HR processes.
- Proficiency in Microsoft Office (Word, Excel, SharePoint, Teams, PowerPoint).
- Ability to handle highly confidential information with discretion.
- Strong conflict resolution, decision-making, and problem-solving skills.
- Comprehensive knowledge of federal and state employment laws, wage and hour compliance, benefits, and payroll impact.