What are the responsibilities and job description for the Parker Store Manager position at Hose & Automation of Ft Wayne?
Description
We are seeking a technically minded, customer-focused Parker Store Manager to oversee daily store operations and deliver an exceptional retail experience. This role is ideal for someone who enjoys hands-on problem solving, working directly with customers, and supporting a fast-paced technical sales environment. You will use your product knowledge, business judgment, and communication skills to help customers find the right solutions, support the sales team, and ensure the store runs efficiently and profitably.
Requirements
Responsibilities:
- Use technical knowledge to assess customer needs and provide accurate product recommendations and solutions.
- Support outside and inside sales staff by answering technical questions and assisting with customer challenges that require quick, accurate problem solving.
- Create and manage item/BOM creation, quotes, sales orders, work orders, and purchase orders within NetSuite.
- Communicate effectively with customers in person, over the phone, and through digital channels.
- Evaluate pricing scenarios using strong business judgment to ensure proper margins and market alignment.
- Review inventory levels, provide stock recommendations, and negotiate stock agreements as needed.
- Maintain and improve the retail experience through thoughtful store layout, effective merchandising, promotional displays, and a clean, organized environment.
- Understand local market needs and help shape the store’s product offerings accordingly.
- Learn Depatie’s product offering and go-to-market strategy, using that knowledge to build stronger customer relationships and drive increased revenue.
Qualifications
- Technically oriented, with formal technical training preferred.
- Strong communication skills across digital, phone, and in-person interactions.
- High business acumen with the ability to make informed decisions on pricing, inventory, and customer value.
- Experience in environments requiring fast, accurate problem solving.
- Comfortable supporting both customers and internal sales staff.
- Ability to contribute to a positive, professional, and customer-friendly retail environment.