What are the responsibilities and job description for the Accounts Receivable Specialist position at Horwitz?
At Horwitz, we don’t just offer jobs—we build careers. For over 100 years, we’ve been a leader in HVAC, plumbing, electrical services, delivering exceptional service while fostering a supportive and innovative workplace. Joining our team means working with passionate professionals in a culture built on safety, accountability, professionalism, motivation, curiosity, and a can-do attitude.
We’re committed to your growth with training, mentorship, and advancement opportunities. Along with competitive benefits—you’ll be part of a company that values its employees and makes a positive impact in the community. Join Horwitz and become part of a legacy of excellence and opportunity.
Position Overview:
As the A/R and Billing Specialist, you’ll play a key role in providing excellent service to our customers while ensuring accurate and timely billing across our divisions. You'll collaborate closely with construction project managers, service technicians, dispatchers, and customers to ensure a smooth billing process from start to finish.
Key Responsibilities:
These responsibilities generally describe the nature of the position and may not be all inclusive:
- Prepare invoices and related project documentation.
- Monitors select customer account balances and proactively initiate collections when needed.
- Partner with project managers and service technicians to maintain billing momentum.
- Utilize third-party platforms such as Ariba, Coupa, and Maximo to submit billing.
- Prepare and distribute monthly customer statements.
- Process and post customer payments, including credit cards.
- Support project cost and profitability reporting.
- Communicate with customers via phone and email to resolve billing issues.
- Perform additional tasks and support as needed.
- Perform other duties as assigned.
- Conduct yourself in accordance with Horwitz core values: Safe, Accountable, Professional, Motivated, Can Do and Curious.
- Get better every day.
Skills and Education:
- Strong interpersonal and customer service skills
- Exceptional attention to detail and accuracy
- Ability to independently organize and prioritize work
- Strong verbal communication and basic math skills
- Intermediate to advanced proficiency in Microsoft Excel and Word
- Ability to contribute effectively within a high-performing team