What are the responsibilities and job description for the Wine Shop position at Horton Vineyards?
Horton Vineyards is a 35,000 case per year winery located between Charlottesville, VA and Culpeper, VA. We are seeking a full-time or part time tasting room member to join our team. We have a long standing in the Virginia winery history. We have over 50 wines to choose from in our tasting room.
Responsibilities:
- Confidently and respectfully greet patrons in the tasting room of at off-site events.
- Maintain a safe environment for patrons and uphold discretion and Virginia ABC law.
- Available with notice to work off site at events.
- Successfully communicate wine taste with patron.
- Seeking dynamic self-motivated individual to create and manage all content for website/social media platforms and plan special events to promote and serve award winning wines to customers in our urban tasting room.
- This position is perfect for the individual who wants to become an integral part of a small and dynamic team to share in our vision of promoting exceptional, local wine.
- Duties to include: assist in all marketing initiatives (website/social media content, advertising, special events), customer service, and tasting room operations.
- Be well-versed in 50 wines served in the tasting room.
- Teach diverse wine profiles tailored to patrons.
- Work with other employees in the tasting room to achieve highest customer service and complete tasks.
- Uphold cleaning standards and procedures.
- Present and pour the wines of Horton Vineyards at special events and outside tasting events as required.
- Conduct regular wine inventories and maintain appropriate supply levels for the Tasting Room.
- Stocking and Rotating wines and merchandise as needed, accepting inventory and updating POS.
- Selling wine and increasing wine club memberships.
- Maximize productivity during slower times in order to maintain the tasting room and property.
- Following proper procedure for TTB record keeping.
- Answering phone calls, returning messages from customers, executing phone orders, asking customers correct information for prospective events.
- Housekeeping, may include but not limited to insure glassware is clean, trash and recycling is removed, floors are swept and mopped, kitchen is clean and tidy, clean bathroom, scrub/clean outside furniture, vacuuming carpets and stairs.
- Upholding the company policies.
- Participate in staff meetings and training.
- Be familiar with the information in staff notes and updates as provided by management, complete opening and closing procedures.
- Accurately handle routine sales on the Point of Sale including cash, check, and credit and gift card transactions while applying proper discounts.
- Expected work hours: Weekends and some holidays.
Long and irregular hours during peak seasons and/or special events
Qualifications
- 1 or more years experience in winery, hospitality or related field is preferred.
- Excellent verbal and written communication skills are essential.
- Enthusiasm for wine in general and Virginia wines.
- Relaxed, friendly and professional demeanor.
- Strong interpersonal skills.
- Basic computer skills preferred.
- Commitment to excellence and high standards in customer service and working with the public.
- Strong problem-solving.
- Flexibility and ability to manage constantly changing priorities with enthusiasm.
- Knowledge of wines and wine production is highly desired.
- Professional appearance and demeanor.
- Ability to correctly check the identification of patrons to verify that they are 21 or older.
- Must be 21 years of age.
- Ability to lift at least 45 pounds (case of wine).
- Ability to stand for long periods of time (8 hours per day).
Job Types: Full-time, Part-time
Pay: $14.00 - $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Vision insurance
Application Question(s):
- Weekends shifts
Experience:
- Microsoft Office: 1 year (Required)
- Google Email: 1 year (Required)
- Customer service: 1 year (Required)
License/Certification:
- MART/RSVP training from ABC (Preferred)
Shift availability:
- Day Shift (Required)
Ability to Relocate:
- Gordonsville, VA 22942: Relocate before starting work (Preferred)
Work Location: In person
Salary : $14 - $16