What are the responsibilities and job description for the Project / Install Coordinator position at Horsetooth Heating, Air & Plumbing?
Fort Collins, CO | $22.50 - 27.50 hourly | Full-Time
At Horsetooth Heating & Air, we are more than just an HVAC company; we're a family that truly cares about the well-being of our employees. We believe a supportive, positive work environment leads to happier team members and better service for our customers. We are excited to bring on an install coordinator who will work closely with our customers, installers, and sales team to coordinate projects from start to finish.
You'll work closely with customers, installers, sales, and dispatch to coordinate projects from start to finish. If you enjoy multitasking, solving problems, communicating with people, and keeping schedules on track, this could be a great fit. Industry experience is helpful but not required. We're open to someone with strong coordination/scheduling experience who wants to learn the industry.
What We Offer
Hours: Monday through Friday, 8:00 - 5:00pm
What You'll Do
At Horsetooth Heating & Air, we are more than just an HVAC company; we're a family that truly cares about the well-being of our employees. We believe a supportive, positive work environment leads to happier team members and better service for our customers. We are excited to bring on an install coordinator who will work closely with our customers, installers, and sales team to coordinate projects from start to finish.
You'll work closely with customers, installers, sales, and dispatch to coordinate projects from start to finish. If you enjoy multitasking, solving problems, communicating with people, and keeping schedules on track, this could be a great fit. Industry experience is helpful but not required. We're open to someone with strong coordination/scheduling experience who wants to learn the industry.
What We Offer
- Medical (over 50% of employee premiums paid by the company)
- 401K with company match
- Company-paid $25k Life Insurance
- Company-paid Short Term Disability
- 1 week of vacation, with additional vacation after 1 year
- 48 hours of sick time
- Free access to employer-paid Nice Healthcare, including chat, video, and doctor visits that come to you! Includes physical exams, rapid tests, blood draws, labs, imaging, and access to 550 free prescription medications
- Paid holidays
- Paid training
Hours: Monday through Friday, 8:00 - 5:00pm
What You'll Do
- Schedule installation jobs and coordinate crews
- Track and report on installation metrics including commissions, bonuses, and reimbursements and coordinate with the accounting team
- Communicate with customers throughout the installation process
- Work with sales and operations teams to ensure smooth project flow
- Order materials and coordinate deliveries
- Pull permits and maintain project documentation
- Track installation progress and resolve scheduling issues
- Keep records updated in CRM and scheduling systems
- Support technicians, project managers, and office staff as needed
- Help create a great customer experience from start to finish
- Supportive, team-oriented workplace
- Independent work environment with trust and autonomy
- Financial coaching and home-buying support
- Ongoing training and career development
- Hands-on leadership that values communication
- 2 years of experience with scheduling
- Excellent communication and organizational skills
- Ability to manage multiple projects simultaneously
- Proficiency with scheduling software, CRMs, and Microsoft Office is essential
- HVAC knowledge and experience is highly valued but not required
- Willingness to invest in learning the HVAC industry
Salary : $23 - $28