Boarding Kennel Lead Technician / Receptionist

Horse Shoe Kennels is a well-respected dog and cat boarding facility in WNC. We take pride in maintaining a clean, efficient, and healthy environment for the animals in our care, and we value teamwork, dependability, and kindness above all else. Our small team works closely together — and everyone, including the owner, is hands-on.

As Lead Technician, you’ll work alongside our team and be trusted to help oversee day-to-day operations. This is a hands-on position requiring equal parts elbow grease, attention to detail, and calm decision-making.

Key responsibilities include:

• Cleaning and maintaining kennel runs, play yards, front office, and grounds
• Bathing Dogs (0-6 per day)
• Feeding and medicating dogs and cats (including special diets and detailed schedules)
• Performing and documenting animal health and behavior checks (eating, elimination, energy level)
• Providing safe and appropriate enrichment for animals throughout the day
• Notifying the owner of medical or behavioral concerns, including emergency vet visits when needed
• Occasional evening closing duties, including securing all dog doors and performing final wellness checks
• Monitoring inventory (food, cleaning, laundry supplies, etc.)
• Helping to onboard and train kennel staff as needed
• Assisting with scheduling and covering shifts to ensure smooth operations
• Occasionally taking on “whatever needs doing” (yes, even pulling a weed or two)

What We’re Looking For:

• Prior kennel, vet tech, or animal care experience is highly preferred
• Leadership or supervisory experience is a plus, but not required
• Must be reliable, detail-oriented, and comfortable working independently
• Able to stay calm under pressure and make smart decisions when no one else is around
• Computer-literate and comfortable learning software/scheduling tools
• Physically able to lift 50 lbs and work on your feet throughout the day
• Must be available for weekends and most holidays (with advance scheduling)
• Strong communication and judgment — both with people and animals
• Commute time is an important consideration — this role may occasionally require brief check-ins or short-notice visits to the kennel (sometimes as short as 30–60 minutes)

Compensation & Benefits:

• Competitive hourly wage based on experience
• Quarterly profit-sharing bonus eligibility after onboarding and evaluation
• Paid time off for eligible positions
• Retirement plan (401k) available after eligibility period
• Discounted boarding for personal pets
• A healthy work environment where everyone pulls their weight and respects the work

To Apply:
Email admin@horseshoekennels.com with your resume or a brief job history, and a short note telling us why you’re a great fit for this role. We’d love to meet you.

Job Types: Full-time, Part-time

Pay: $45,000.00 - $56,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Paid time off

Application Question(s):

• How long would your commute be? (There will be times that you are only needed for 2 Hrs... a long commute would not make sense for this management position)

Work Location: In person

Salary : $45,000 - $56,000