What are the responsibilities and job description for the Service Manager position at Hornsby Tire & Service Center?
Company Overview
Hornsby Tire & Service Center has been a trusted name in the Hampton Roads community since 1935. As an independently owned and operated business, we take pride in offering high-quality tires and exceptional automotive services, ensuring that our customers receive the best care possible.
Summary
We are seeking a dedicated Service Manager to join our team at Hornsby Tire & Service Center in Newport News, VA. In this role, you will oversee our automotive service operations, ensuring that we continue to deliver outstanding customer service while managing a skilled team of technicians.
Responsibilities
- Manage daily operations of the service department to ensure efficiency and quality.
- Supervise and train automotive technicians to enhance performance and customer satisfaction.
- Develop and implement service processes that improve workflow and productivity.
- Ensure compliance with safety standards and company policies in all service activities.
- Communicate effectively with customers regarding their vehicle needs and repair options.
- Requirements
- Proven experience in automotive service management or related field.
- Strong mechanical knowledge with the ability to diagnose automotive issues.
- Excellent communication skills for effective interaction with customers and staff.
- Ability to manage multiple tasks in a fast-paced environment.
- If you are passionate about providing exceptional customer service in the automotive industry, we invite you to apply for the Service Manager position at Hornsby Tire & Service Center today!
Job Type: Full-time
Pay: $60,000.00 - $75,000.00 per year
Benefits:
- Employee discount
- Paid time off
- Relocation assistance
Shift:
- Day shift
Work Days:
- Monday to Friday
- No weekends
Work Location: In person
Salary : $60,000 - $75,000