Sales Professional

Position Summary

The Estimating & Sales Professional is responsible for generating repaint revenue through timely lead response, accurate estimating, professional in-home consultations, and consistent follow-up. This role represents Horner Painting's brand, delivers an excellent customer experience, and supports profitable production through accurate scope definition and pricing.

Key Responsibilities

Customer Communication & Lead Management

• Answer and return phone calls, texts, and emails during working hours (flexible, within agreed expectations).
• Confirm all scheduled estimates in advance, including scope clarification, scheduling alignment, rapport building, and qualification.
• Follow up promptly on all open estimates and make estimate adjustments as needed by customer requests
• Respond to customer, Project Coordinator, and crew questions as needed to ensure smooth project execution
• Hand off the estimate to the Project coordinator.

In-Home Estimating & Sales

• Attend all scheduled appointments and proactively generate and schedule additional estimates.
• Conduct on-site walkthroughs with homeowners to define scope, review project details, and explain the Horner Painting process.
• Accurately measure and build estimates using Horner Painting standards and Housecall Pro.
• Present the proposal, address objections/questions, and confidently ask for the sale.
• Document key project details thoroughly for a clean handoff to operations (notes, photos, special conditions, timelines, expectations).

Professional Standards & Schedule

• Attend scheduled appointments primarily Monday–Friday, 8:00 a.m.–5:30 p.m. (or as business needs require).
• Maintain professional appearance and conduct at all customer interactions.
• Attend weekly staff meetings, weekly goal-setting/review meetings, and monthly coaching/training.

Skill Development

• Participate in initial and ongoing sales training and coaching provided by Horner Painting.
• Maintain ongoing self-directed education on paint products, techniques, and estimating practices.

Marketing Support & Referral Generation

• Request reviews from satisfied customers and encourage submission of before/after photos and video testimonials.
• Proactively contact past customers for referrals via phone and email.
• Support marketing initiatives by providing feedback from the field and participating in content capture when appropriate.

Performance Expectations (KPIs)

• Maintain a 45% annual close rate.
• Support a 45% gross profit margin on repaint work through accurate scopes, measurements, and pricing discipline.
• Maintain clean, complete, and timely estimate records in Housecall Pro.

Off-Season Expectations (Mid-November to Mid-February)

During slower months, the role remains active with reduced appointment volume and increased focus on improvement work, including:

• Continue core duties above at lower volume (lead response, estimates, follow-ups).
• Analyze marketing performance and contribute improvement recommendations.
• Complete ongoing product/process education and sales training.
• Reorganize, refine, and document estimating/sales processes.
• Assist with miscellaneous projects involving marketing support, data clean-up/analysis, and production support as assigned.

Compensation $75k-$90

• Base pay plus bonus package based on work sold after it has been produced.
• Bonuses may include:
• Monthly production bonus
• Close-rate bonus
• Gross profit bonus
• Additional annual bonus for achieving a defined yearly sales goal
• Additional compensation for leads self-generated with HOAs, property managers, and realtors $5k-$20k

Benefits

• Company computer provided
• Cell phone allowance or company phone provided
• Company vehicle provided; all maintenance and fuel paid by Horner Painting
• Horner Painting covers 75% of employee health, dental, and vision insurance premiums
• 401(k) with employer match
• Paid Holidays
• Paid Time Off (PTO)

Job Type: Full-time

Pay: $75, $90,000.00 per year

Benefits:

• 401(k) matching
• Cell phone reimbursement
• Company car
• Dental insurance
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Work Location: On the road

Salary : $75,000 - $90,000