Food and Beverage

Hornblower Group is a global leader in experiences and transportation. Spanning a 100-year history, Hornblower Group's portfolio of international offerings includes water-based experiences (dining and sightseeing cruises), land-based experiences (walking and food tours) and ferry and transportation services. City Experiences, Hornblower Group's premier experience division, offers land- and water-based experiences as well as ferry and transportation services. Hornblower Group's subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc., a marine services company specializing in the operation, maintenance and repair of government and privately owned vessels. Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity, provides reservation, ticketing and website integration services for clients in the transportation, tourism and entertainment industries. Today, Hornblower Group's global portfolio covers over 10 countries, over 50 U.S. cities and serves more than 20 million guests annually. Headquartered in Orlando, Florida, Hornblower Group's additional corporate offices reside in San Francisco, California; Boston, Massachusetts; Chicago, Illinois; London, United Kingdom; New York, New York; Dublin, Ireland; and across Ontario, Canada. For more information, visit

Position Summary:

The position of Server on board a yacht is responsible for ensuring the overall guest experience on all public cruises and private charters. Provide quality dining and attentive service to our guests in a variety of food & beverage related tasks.

Duties and Responsibilities:

• Must be organized, self-motivated, able to multi-task, with a strong attention to detail
• Maintain cleanliness and organization of all supply and storage areas
• Exercise good judgement, flexibility, creativity, and sensitivity in response to changing situations and needs
• Work and collaborate with the operations team and back of the house crew to create amazing guest experiences
• Ability to multitask and work at a fast pace while maintaining poise and grace
• Setup and breakdown dining room, prep areas, equipment and stations for events
• Accurately take food and beverage orders, relaying them to the proper personnel
• Broad knowledge of fine dining setup and proper service
• Follow established cash handling procedures
• Serve patrons food and beverage orders quickly, following established procedures
• Check I.D. on any customer ordering alcohol who looks under 30 years old
• Maintains attendance and punctuality that is observant of scheduled hours on a regular basis
• Willingness to be a team player and assist with vessel preparation and closure
• Loading and unloading food and supplies onto boats as needed
• Maintain uniform and personal grooming in compliance with appearance standards.
• Assist with the warm and efficient greeting and seating of guests when they arrive
• Additional job duties as assigned

Requirements & Qualifications:

• High school diploma or equivalent required.
• One (1) year experience in high volume restaurant preferred.
• Will work for extended periods without sitting
• Required to lift furniture and other heavy items such as dishes up and down stairs
• Must meet minimum state age requirements
• Strong customer service, organization, and interpersonal skills
• Maintain a high level of organization, detailed oriented and meet deadlines
• Handle multiple tasks/projects at one time
• Establish and maintain effective working relationships as required by job responsibility
• Listen effectively, assess the situation, determine relevant issues, & suggest solutions
• Have a working knowledge of computer skills, including but not limited to proficiency with Microsoft Office Suites
• Must be able to effectively understand and convey written and verbal information to coworkers and guests
• Will be required to be available for work nights, weekends and on all major holidays

The RESPECT Service System embodies our mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

EEO / Disabled / Protected Veteran Employer. Hornblower is proud to be an Equal Employment Opportunity employer. We offer equal employment opportunities to all qualified individuals and prohibit discrimination and/or harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental), medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, as a federal, state, and local contractor, Hornblower complies with government regulations, including affirmative action responsibilities for qualified individuals, where and as they apply. The company also participates in the E-Verify program in certain locations.