WMS Manager

Take the lead in shaping and supporting warehouse management systems that keep distribution and fulfillment operations running smoothly across a growing network. This remote role is based in the Greenwood, IN area with periodic on-site visits and offers the opportunity to guide a team, drive continuous improvement, and support technology that directly impacts operational performance.

Responsibilities

• Lead and support a team responsible for warehouse management systems across multiple distribution, fulfillment, and market fulfillment sites.
• Provide day-to-day functional and technical guidance to team members and operations partners.
• Serve as the main connection between site operations and the corporate systems team.
• Own site-level system configurations and support alignment with operational needs and enterprise standards.
• Help resolve system issues by coordinating triage, root cause review, escalation, and follow-up with internal and external partners.
• Support enterprise initiatives and continuous improvement efforts that improve scalability, efficiency, and system performance.
• Partner with supply chain, industrial engineering, IT, and site leadership to implement solutions and standardize processes.
• Monitor inventory synchronization and help ensure system records match physical inventory.
• Support labor management system deployments and ongoing maintenance as needed.
• Analyze data, run reports, and write SQL queries to troubleshoot issues and support decision-making.
• Deliver training, onboarding, documentation, and process guides for users and site leaders.
• Participate in testing, pilots, site launches, system upgrades, and special projects.
• Represent the systems team in meetings, working groups, and planning sessions.
  
  
  

Skills

• Bachelor’s degree in information technology, supply chain management, or a related field.
• 5 years of people leadership experience, including experience leading remote or multi-site teams.
• 3 years of experience with warehouse management systems and labor management systems, preferably Manhattan Associates.
• Strong understanding of warehouse operations, system support, and fulfillment or distribution environments.
• Advanced SQL skills for troubleshooting, reporting, and data analysis.
• Experience with user acceptance testing and regression testing.
• Strong Microsoft Office skills, especially Word, Excel, and PowerPoint.
• Comfort working with issue tracking and project tools such as JIRA.
• Knowledge of SOX-related access and control practices.
• Ability to collaborate across functions and influence outcomes without direct authority.
• Strong communication, coaching, organization, and problem-solving skills.
  
  
  

Preferred Skills

• Experience supporting warehouse technology solutions for end users in a supply chain environment.
• Background in warehouse support, systems administration, or process improvement.
• Lean, Six Sigma, or other continuous improvement training or certification.
• Experience with new site launches, technology integrations, or system upgrades.
• Familiarity with building documentation, knowledge bases, and training materials.
• Ability to work independently while staying closely aligned with cross-functional partners.
  
  
  

Horizontal is committed to building a welcoming, inclusive workplace where people from all backgrounds can thrive. We value diverse perspectives, equitable opportunities, and a culture of respect, collaboration, and continuous learning.

By applying for this position, you acknowledge and agree that Horizontal Talent may contact you regarding your application using automated technology, including phone calls, SMS/text messages, or email, which may be delivered by our virtual AI recruiter, Alex.