Lead Technical Product Manager

Join a high-impact hospitality technology initiative as a Lead Technical Product Manager focused on advancing group sales, meetings, and events capabilities across a large enterprise environment. This role offers the opportunity to shape strategy, guide integrations, and improve the way business is sourced, booked, priced, and executed across the full hospitality lifecycle.

Responsibilities

• Serve as a subject matter expert for sales and catering technology, with strong hands-on knowledge of Amadeus Delphi and related workflows.
• Advise on group sales, event management, catering, lead handling, and opportunity-to-booking processes.
• Support discovery sessions, requirements gathering, solution design, and implementation planning for hospitality technology initiatives.
• Evaluate how group business is sourced through channels such as Cvent Supplier Network, CVBs, DMOs, third-party marketplaces, and emerging sourcing platforms.
• Analyze lead generation, routing, qualification, and conversion processes across the sourcing ecosystem.
• Provide expertise on MeetingBroker workflows and integration with Delphi, including property-level and enterprise-level sales processes.
• Collaborate with business stakeholders, technology teams, vendors, and system integrators to define future-state capabilities.
• Advise on integrations across reservations, PMS, revenue management, pricing, inventory, CRM, and customer profile systems.
• Identify dependencies, risks, and operational impacts related to hospitality technology ecosystems.
• Contribute industry perspective to support workshops, executive discussions, and transformation planning.
  
  
  

Skills

• 8 years of experience in hospitality technology, group sales, catering, meetings, or events technology.
• Deep working knowledge of Amadeus Delphi and the end-to-end sales and catering process.
• Hands-on understanding of Amadeus MeetingBroker and group lead management workflows.
• Experience working with hotel brands, hospitality management companies, or large enterprise hospitality environments.
• Strong understanding of group reservations, pricing, inventory management, and PMS integration concepts.
• Ability to translate business processes into clear technology requirements and integration specifications.
• Excellent communication and collaboration skills for working across business, technical, and vendor teams.
• Ability to support strategic discussions while also understanding operational detail.
  
  
  

Preferred Skills

• Direct experience supporting Delphi and/or MeetingBroker implementations, migrations, or rollouts within the last 3–5 years.
• Experience with large hospitality enterprises such as Marriott, Hilton, Hyatt, IHG, or similar organizations.
• Familiarity with Marriott’s sales, events, and group booking ecosystem.
• Experience with Opera PMS or other hospitality platform ecosystems.
• Exposure to evolving sourcing models and emerging planner acquisition platforms.
• Background working with system integrators, software vendors, or enterprise architecture teams.
• Strong problem-solving mindset with the ability to connect business goals to technology outcomes.
  
  
  

Horizontal is committed to building an inclusive workplace where diverse perspectives, backgrounds, and experiences are valued. We encourage candidates from all communities to apply and welcome individuals who bring curiosity, collaboration, and a passion for creating thoughtful, effective solutions.

By applying for this position, you acknowledge and agree that Horizontal Talent may contact you regarding your application using automated technology, including phone calls, SMS/text messages, or email, which may be delivered by our virtual AI recruiter, Alex.