What are the responsibilities and job description for the IT PMO Knowledge & Standards Expert position at Horizontal Talent?
Join a dynamic IT PMO team where you will help shape governance, standards, and knowledge resources that support consistent project delivery across the organization. This role is ideal for a detail-oriented professional who enjoys building clear documentation, improving processes, and partnering with project leaders to strengthen PMO practices.
Responsibilities
By applying for this position, you acknowledge and agree that Horizontal Talent may contact you regarding your application using automated technology, including phone calls, SMS/text messages, or email, which may be delivered by our virtual AI recruiter, Alex.
Responsibilities
- Support PMO governance and standards across IT project and portfolio activities
- Create, update, and maintain handbooks, playbooks, templates, job aids, and other process documentation
- Help manage stage-gate governance throughout project initiation, planning, execution, and closeout
- Develop and publish project artifacts and reference materials that promote consistency and clarity
- Review project documentation and data to help ensure alignment with PMO standards and quality expectations
- Provide guidance, onboarding support, and training to project managers on PMO processes, tools, and standards
- Facilitate recurring meetings with PMO leaders to track updates, issues, and improvement opportunities
- Support change management efforts that encourage adoption of PMO practices and tools
- Maintain PMO knowledge content in collaboration platforms and document repositories
- Track action items and follow-ups from governance and project review sessions
- Bachelor’s degree or higher from an accredited institution, completed before the start date
- 5 to 8 years of experience in IT PMO, project governance, project management methodology, process management, or a related field
- Strong writing, editing, and documentation skills
- Experience creating standards, procedures, templates, or other process support materials
- Background in improving structured business or project processes in a large enterprise environment
- Experience working with project managers, PMO leaders, and cross-functional stakeholders
- Ability to translate complex processes into clear, practical guidance
- Strong attention to detail and commitment to quality
- Ability to support governance, compliance, and project lifecycle standards
- PMP, PgMP, or another PMI-related certification
- Experience developing PMO playbooks, SOPs, training materials, or knowledge content
- Experience leading process standardization or continuous improvement initiatives
- Familiarity with SharePoint, Microsoft Teams, and project portfolio management tools such as Planview
- Experience conducting project audits, compliance reviews, or data quality checks
- Strong facilitation, communication, and stakeholder management skills
By applying for this position, you acknowledge and agree that Horizontal Talent may contact you regarding your application using automated technology, including phone calls, SMS/text messages, or email, which may be delivered by our virtual AI recruiter, Alex.