Implementation Specialist: IV (Lead)

Join a newly formed Shipping, Receiving and Blending team in a senior-level application support and implementation role focused on improving business systems, streamlining processes, and delivering value across the organization. This position offers the opportunity to lead application support efforts, partner with business and IT teams, and help shape scalable solutions that support ongoing growth and modernization.

Responsibilities

• Support the management, standardization, and deployment of applications within the Shipping, Receiving and Blending portfolio
• Help design business systems that improve scalability and support future growth
• Gather business requirements and translate them into clear system specifications and user stories
• Partner with business teams to evaluate new application needs, including cost, benefit, and risk considerations
• Coordinate development, testing, quality assurance, and user acceptance activities for assigned initiatives
• Provide ongoing support, troubleshooting, and enhancement for moderately complex applications
• Help reduce support burden by improving error handling and guiding initial triage to first-level support
• Deliver training and support materials for new users as needed
• Serve as an end-to-end IT coordinator for assigned initiatives and application support activities
• Work closely with IT partners and business units to drive projects through completion
• Assist in documenting processes and supporting secondary resources for application coverage
• Guide and support more junior analysts when needed
  
  
  

Skills

• Bachelor’s degree in Information Technology, Computer Science, Computer Engineering, Information Technology Management, or a related field, or equivalent experience, education, and/or training
• At least 4 years of experience in IT and/or IT business systems analysis
• Experience defining requirements and business processes
• Strong documentation skills
• Background supporting and implementing integrated business applications
• Experience coordinating IT activities from start to finish
• Ability to analyze business needs and turn them into practical technology solutions
• Strong communication skills, both written and verbal
• Detail-oriented approach with the ability to work independently and collaboratively
• Problem-solving skills and the ability to support complex systems
• Ability to understand organizational goals and how technology supports them
  
  
  

Preferred Skills

• Experience participating in or leading software and hardware solution design, development, and implementation
• Basic knowledge of systems programming and related activities
• Experience using data in reports, spreadsheets, graphs, and flow charts
• Ability to analyze data and identify trends or opportunities
• Experience using Visio or a similar tool for technical diagrams
• Familiarity with networking and third-party hardware
• Strong technical and agribusiness understanding
• Experience working in a cross-functional environment with multiple IT teams and business partners
  
  
  

Horizontal is committed to creating an inclusive and welcoming environment where diverse perspectives are valued and everyone has the opportunity to contribute and succeed. We believe equity and inclusion strengthen our teams, improve outcomes, and help us build better solutions together.

By applying for this position, you acknowledge and agree that Horizontal Talent may contact you regarding your application using automated technology, including phone calls, SMS/text messages, or email, which may be delivered by our virtual AI recruiter, Alex.