What are the responsibilities and job description for the Bilingual English/Spanish Mental Health Office Assistant position at Horizons Counseling & Wellness Center?
We are seeking a dedicated and organized Bilingual English/Spanish Mental Health Office Assistant to join our team. This individual will play a vital role in providing administrative support while ensuring excellent communication with clients in both English and Spanish.
About Horizons Counseling & Wellness Center
Horizons Counseling & Wellness Center is an outpatient mental health agency that provides mental health services for children, adolescents, adults, and older adults. We provide our services in English and Spanish. We offer our services throughout Utah via telehealth and in our office located in Roy, Utah.
Description
Key Responsibilities:
Client Communication:- Greet and assist clients in person, over the phone, and via email in English and Spanish.
- Schedule appointments and send reminders.
- Provide information about services and answer general inquiries.
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Administrative Tasks:
- Manage client records, ensuring accuracy and confidentiality.
- Process forms, intake paperwork, and insurance verifications.
- Maintain the office calendar and organize meetings.
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Support for Mental Health Professionals:
- Assist therapists with preparing session materials.
- Handle billing and payment processing.
- Coordinate referrals and follow-ups with other healthcare providers.
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General Office Duties:
- Maintain a clean and organized office environment.
- Order office supplies as needed.
- Handle additional tasks as assigned.
Requirements:
- Fluency in English and Spanish (spoken and written).
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Experience with office software (e.g., Microsoft Office, scheduling software).
- Familiarity with mental health or healthcare environments is a plus.
- Compassionate and professional demeanor.
- High school diploma or equivalent (some college preferred).
- Associates Degree in business administration or experience performing similar tasks is a plus.
- Willingness to learn and take initiative.
- Experience with diverse population preferred
- Must pass a background check
Benefits:
- Competitive pay.
- Training opportunities.
- Supportive work environment.
Salary
$15 - $17 per hour
Salary : $15 - $17